Question about Toshiba Portege 2010 Notebook

1 Answer

The power cable light on my Toshiba Portege 2010 flashes yellow/orange when the plug is inserted. Computer will not turn on (green light on power button doesn't even come up). Have tried: 1) starting up computer without cable 2) holding power button down for 10 secs 3) taking the batteries out and putting them back in 4) starting the computer without batteries 5) starting computer without batteries and power cable.

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  • uk_nemesis Apr 08, 2008

    Thanks for the speedy reply - i did not know it would be so fast!

    As per your first response:

    1) yes - the computer would not turn on both with or without the a/c adapter plugged in. However the flashing orange LED signalling that the cable is plugged in only occurred when the a/c adapter was plugged in

    2)LED stops flashing when the a/c adapter is removed

    3)yes i mean when the plugis inserted i mean that the a/c adapter is connected to the computer

    Last:

    I have just plugged the a/c adapter into the computer and the battery 1 LED is orange and the power cable LED is green - which usually signals that the computer is being charged. I will leave tihs on for 6 hours or so to see if it fully charges both batteries.

    Thanks.

  • B Joan Rapier
    B Joan Rapier May 11, 2010

    Hello uk_nemesis



    Do I understand you correctly that the symptoms are the same regardless of whether or not the A/C power adapter is connected to the computer?



    If that is the case, then, the core symptom is that the computer will not power up, yes?



    Are you ever able to get the LED to stop flashing (to turn off)?



    I'm not sure what you mean by "...when the plug is inserted..."?

    Do you mean when the A/C adapter is connected to the computer?



    Thank you for being so detailed (w/ your list of steps you've taken thus far). That's very helpful.



    If you could, please, answer the questions I've presented here, we can continue on w/ diagnosing the issue you're experiencing.



    Thank you

    BJ

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One thing could be that your A/C adapter has failed resulting in your battery not being charged. This would explain why you're experiencing the same symptoms w/ or w/out the A/C adapter.

Posted on Apr 05, 2008

  • B Joan Rapier
    B Joan Rapier Apr 08, 2008

    Thank you, uk_nemesis. So, do I understand you correctly? - The symptoms have changed? That is, now the system appears to be charging the batteries?



    If, in the end, your batteries don't get charged, I'd look into trying out a new A/C adapter. If there's a laptop repair facility in your area, I'm sure they'd connect a known working A/C adapter for you to see if the symptoms change.



    It could be that you have an intermittent connection either on the A/C adapter (where the cord meets the A/C to D/C converter (the "brick)) or at the computer.



    Please, do, post back and let us know how tonights charging goes.



    Thank you,

    BJ

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09adb97e-8925-4d59-b218-7443a6e64989.png 82ea33aa-2353-4e13-a5db-8be13ba85711.png

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Help needed to get power connected.


There are a few possibilities.

If it's been plugged in continuously, the adapter may have simply overheated. Allowing it a few minutes to cool down without being plugged in could possibly fix it. Try unplugging the power cable from both the wall and the laptop for 30 minutes and give it another shot. This might work.

The other, less happy, possibility is that your adapter overheated to a critical point or was struck by an electrical surge and is damaged beyond repair. You can order a new one from a site like eBay or directly from Toshiba. Looks like you could get one from eBay for around 25$US incl. shipping but be careful and make sure you order the right thing.

Some eBay results: http://search.ebay.com/search/search.dll?from=R40&_trksid=m37&satitle=ac+adapter+portege

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