Can you help me fix my camera? Every time I take a picture the screen goes black and I need to turn it on and off again to take another.
Same syptoms with my Canon S2 1S. When I take a couple of pictures with the flash, the external screen goes blank, but the menu, and all the icons work fine. I'm disappointed to hear that Canon wants to charge for this repair, when there are many forums of people having the same trouble. Not very good for repeat business.
I had what Canon suggested was a ccd image sensor problem with my S2 IS, did as they suggested, filled out their form, printed it out, talked to a rep about the problem, sent the camera in to their service repair, only to hear from them that their solution was to let them repair it for $127.00, or purchase a, get this now a "refurbished" newer model S3 IS for $175.00 with a 30 or 90 day warranty on it..HAHAHAHA...why on earth would anyone add an extra expense to what the camera's value was at purchase in my case the cost for the camera was $349.00, or buy the next step up from and S2 to an S3 IS, that has already been refurbished for whatever reasons for $175.00...and hope that this camera screwed up before the limited warranty expired..and by the way I had only had my S2 IS for 18 mos.
In my opinion Canon needs a class action law suit filed against them for not honoring a product that has a history with the image sensor, refering to the S1 IS...and now already wanting to replace an S2 with a refurbished S3...DON'T THINK SO..
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A stuck shutter is another common failure mode for digital cameras, and especially so for the Canon S2 IS. The symptoms of a stuck or "sticky" shutter are very similar to CCD image sensor failure. The camera may take black pictures (for shutter stuck closed), or the pictures may be very bright and overexposed, sometimes with lines, especially when taken outdoors (for shutter stuck open).
To confirm a stuck shutter, put the camera in any mode other than "Auto", and turn the flash OFF (you don't want to blind yourself for the next step). Next look down the lens and take a picture. You should see a tiny flicker in the center of the lens as the shutter opens and closes. If no movement is seen, then you likely have a stuck shutter. If so, please see this link for further info and a simple fix that may help.
That sounds like a sticky lens shutter. They usually have to be replaced, as they usually will need parts. When the camera is working look inside the lens and take a picture(with flash turned off). You should see a black shutter door clicking shut in the lens. When the camera acts up, look inside the lens again. If the door is staying shut full time, that is your problem.
Hey birdstrike, According to the manufacturer there are two options. You can try pressing the display (DISP.) button, and if that doesn't work you are probably going to have to get it serviced by an authorized service center. There is a know problem with the CCD sensor on this camera and other model cameras that causes a malfunction when the camera is exposed to heat or humidity. Canon is covering this repair, and I have included a link below to the instructions on what to do. http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819 Sincerely, Allan Go Ahead. Use Us.
I have the same problem with my S21S. A long time ago, I tried to find-out what size SD cards would work on this camera. Since there was NOTHING listed in the specifications, I tried a 4GB card. The camera simply would not recognise it, but worked fine when I returned the 1GB card to it. A few days ago, I popped-in a 2GB card to see if that would work. The camera seemed to accept it, and created a directory on it, but this is when my screen went blank. the only thing that is constantly present is a small hand symbol. The stored images can be displayed, and the menus work... I think its locked-up. Is there an "all reset" button, or sequence somewhere? TIA!
If it is a recent purchase go back to the retailer.
Try the Canon Web site Technical Support team once more, a low cost replacement may be ontainable
Broadly speaking digital camera are not repairable
The economics don't stack up and there is usually no new spares supply although a repairer may have accumulated stock of bits'n'pieces'n'pieces thatt may suit from other dud camera's and his charges will be high as mentiond