Question about Motorola Mobility MOTOKRZR K1 Cellular Phone

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MOTOROLA W385 wont do anything but flash

When i turn the phone on it just blinks the M on and off, but when i hold down the * & # key at the same time it goes to a blue screen with the mototrola logo and says "BOOTLOADER USB INIT"
This all happened when the customer care rep gave me an unlock code and she said theres nothing Boostmobile could do. Somebody please HELP

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  • gloriaaoatoa Oct 01, 2008

    i have boost unlimited moto w385, this morning i went to court so i turned my phone off. then after court i turned it back on and the M comes on and just stays on. then when i tried turning it off it wouldnt shut unless i would take out the battery . but yeah my screen just stays black with a blue M. can someone please tell me the meaning of that and how i may fix it without having to go into a boost store..thank you so much



  • sudelle Jan 13, 2009

    My Boost Mobile Motorola w385 is showing the Bootloader USB screen after attempting a software update from the handset. Upon startup I have to hold down the # and * keys simultaneously to get the bootloader screen otherwise it just flashed the black and white Motorola logo non stop. I need to get instructions for flashing it myself. I have a USB cable for the phone. Where can i go and what do i need to do? Some dooless at Motorola said i have to send the phone in for two-three weeks!! I'm in the Atlanta area and she said "We have no outside service centers"?? WTF!!! Can ANYONE direct me? I will even go to an unauthorized repair shop if they can re-flash the firmware. I can be reached at sudelle@comcast.net Thank you.

  • bigcorn Feb 08, 2009

    my phone flashes the motorola logo non stop

  • riathecool Feb 11, 2009

    How do I turn my Motorola on?

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Seriously I would call up Boost mobile again tell them what happened and demand that they help you. Seeing as the tech that you talked to obviously has no idea what she was doing. If they still dont help you... don't fret your phone might still be salvageable. It will probably need to be reflashed though. Now you can again try to take it to Boost Moblile and see if they will do it for you.. Or you can do it yourself if you have a USB cable to hook it up to your computer. If you dont have the cable get one of EBAY they are cheaper there. You can go on Howardsforum.com and look up your phone model and you should find instructions.

Posted on Apr 04, 2008

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