Kenmore 24032\24036 Top Load Washer Logo
Posted on Apr 04, 2008

Kenmore 70 series

Hello. i have a kenmore washer machine 70 series that wont spin. It fills up with water, doesnt aggitated, doesnt spin. the motor doesnt sound like its moving at all. it just sits there until it drains. since it doesnt spin the clothes are soaked. can u help me ?

need service manual for kenmore model # 11020722990

  • 7 more comments 
  • raman11 Apr 05, 2008

    how to open and repair kenmore 70 series topload washer transmission

  • Cuda mom Apr 10, 2008

    My washer started vibrating during a spin cycle. I opened it and redistributed the clothes. Then it wouldn't go back into the spin cycle. I tried running another wash cyle hoping it would just start over and run right into the spin cycle. No luck. Now I have a washer full of water and clothes. Won't drain or spin. Help?

  • solutionseek Jul 04, 2008

    it drains but it does not spin at all, clothes soaked.

  • Anonymous Dec 14, 2008

    Seems to be a very common issue. It happened to me this week. Not sure if it's the motor, belt, coupling or bad karma. LOL!

  • Anonymous Jan 01, 2009

    I have a 70 series Kenmore Washer. It did the same thing. Won't spin at all. Just fills up with water. Won't drain. No sound at all. Won't spin or do anything.


  • sheepyd Jan 12, 2009

    How do I get the top off of a Kenmore 70 series

  • Anonymous Mar 17, 2014

    runs and sounds fine like its working but doesnt spin out water from clothes but drains

  • Anonymous Mar 20, 2014

    The water drains, but won't run the spin cycles. It sounds like it's working but it's not.

  • Anonymous Mar 31, 2014

    clothes are wrapped around underneath aggitator

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1 Answer

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  • Contributor 26 Answers
  • Posted on Apr 04, 2008
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First thing is to remove the 2 screws from the console, they may be hidden in the front or bacl of console. After removing screws, lightly push the base of the console towards the front of the washer and pick up. This will expose your lid switch connection. Using a jumper wire, jump out the black and white wires then try advancing your washer into spin/drain. The culprit will usually be the lid switch assy.

1 Related Answer

Anonymous

  • 5911 Answers
  • Posted on May 15, 2008

SOURCE: kenmore 70 series

Okay...I'm a little confused on your symptoms. You initially said it fills, but doesn't agitate or spin, but drains.

Then, you finished with the washer filling, no agitate or spin, but now doesn't drain.

Which one is it?

The symptoms you describe are usually associated with the following:

1. Fills, may or may not agitate, won't spin or drain - lid switch.
2. Fills, may or may not agitate, won't spin, but still drains - motor coupling.
3. Fills, may or may not agitate, won't spin or spins slow - gear case.
4. Fills, agitates, spins, but does not drain – water pump.

NOTE: These are the more common failure items with these symptoms.

Double check the lid switch by opening and closing the lid. You should hear a clicking noise to indicate the switch is working. The switch is located under the top panel along the wash tub rim on the right-hand side. If not, check to make sure the lid strike (small plastic piece on the lid itself) is in place. This activates the lid switch when the lid is closed. Also, check the mounting screws along the rim (there are two of them) to see if they are tight.

If the motor coupling were bad, the washer would still drain, but there would be a rattling sound as the washer tries to spin or agitate.

If you need replacement parts, go to searspartsdirect.com and type in your model number in the "Search by Model Number" window. The lid switch can be found under the "Top and Cabinet" heading as item number 11 (part #3949238). Instructions on how to replace are located at the following link:

http://www.fixya.com/support/r385199-replacing_lid_switch_whirlpool_top

If you wish to replace the motor coupling, the part can be found under the “Brake/Clutch/Gearcase/Motor/Pump” heading as item number 13 (part #285753A). If you need instructions on how to replace, just follow this link:

http://www.fixya.com/support/r385250-replacing_motor_coupling_kenmore_top

Now, there’s a couple of ways to drain the washer. If it’s a simple lid switch problem, you don’t need to drain the washer to replace the switch. With a broken switch repaired, the washer will run and drain by itself. However, if you wish to drain the tub you can use a shop vac to pull a vacuum on the drain hose. This may take a few times depending on the size of the shop vac. These wash tubs typically have about a 35 gallon capacity. If you do not own a shop vac, you can by-pass the lid switch by jumpering the two BLACK wires at the lid switch connector that is connected to the console. CAUTION: Make sure you UNPLUG the washer before jumpering, then plug back in.

I hope this information is helpful to you. If I’m wrong about the symptoms, please post back and update me on what the washer is or is not doing, so I can assist you further.

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Okay...I'm a little confused on your symptoms. You initially said it fills, but doesn't agitate or spin, but drains.

Then, you finished with the washer filling, no agitate or spin, but now doesn't drain.

Which one is it?

The symptoms you describe are usually associated with the following:

1. Fills, may or may not agitate, won't spin or drain - lid switch.
2. Fills, may or may not agitate, won't spin, but still drains - motor coupling.
3. Fills, may or may not agitate, won't spin or spins slow - gear case.
4. Fills, agitates, spins, but does not drain – water pump.

NOTE: These are the more common failure items with these symptoms.

Double check the lid switch by opening and closing the lid. You should hear a clicking noise to indicate the switch is working. The switch is located under the top panel along the wash tub rim on the right-hand side. If not, check to make sure the lid strike (small plastic piece on the lid itself) is in place. This activates the lid switch when the lid is closed. Also, check the mounting screws along the rim (there are two of them) to see if they are tight.

If the motor coupling were bad, the washer would still drain, but there would be a rattling sound as the washer tries to spin or agitate.

If you need replacement parts, go to searspartsdirect.com and type in your model number in the "Search by Model Number" window. The lid switch can be found under the "Top and Cabinet" heading as item number 11 (part #3949238). Instructions on how to replace are located at the following link:

http://www.fixya.com/support/r385199-replacing_lid_switch_whirlpool_top

If you wish to replace the motor coupling, the part can be found under the “Brake/Clutch/Gearcase/Motor/Pump” heading as item number 13 (part #285753A). If you need instructions on how to replace, just follow this link:

http://www.fixya.com/support/r385250-replacing_motor_coupling_kenmore_top

Now, there’s a couple of ways to drain the washer. If it’s a simple lid switch problem, you don’t need to drain the washer to replace the switch. With a broken switch repaired, the washer will run and drain by itself. However, if you wish to drain the tub you can use a shop vac to pull a vacuum on the drain hose. This may take a few times depending on the size of the shop vac. These wash tubs typically have about a 35 gallon capacity. If you do not own a shop vac, you can by-pass the lid switch by jumpering the two BLACK wires at the lid switch connector that is connected to the console. CAUTION: Make sure you UNPLUG the washer before jumpering, then plug back in.

I hope this information is helpful to you. If I’m wrong about the symptoms, please post back and update me on what the washer is or is not doing, so I can assist you further.
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Kenmore heavy duty 70 series model 82763110

set the load size to small, fill with water.

now after it fills with water do you hear anything? motor noise?

If you hear motor noise, it probably has a broken motor coupler.

if it doesnt do anything I would look at the lid switch and activator, the lid has to close and the switch has to know it closed. did the tab on the lid break off?
0helpful
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Kenmore 70 series

Mrquest
If it is draining the water then the motor is running. ou most likely have a broken motor coupler between the motor and gearcase.

Remove the two screws that hold the console to the cabinet and flip the console back.
Remove the two clips that hold the cabinet to the rear panel of the washer and unplug the lid switch harness. The cabinet will tilt forward and slide off.
Remove the clips holding the water pump and move it to the side.
Unplug the wires from the motor and remove the clips holding it.
You will see the motor coupler.
Make sure you can turn the gearcase shaft with a pair of pliers so it is not locked up.
Post back with the complete model number from the washer if you need further help.
Thanks, Mike
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