Question about Rancilio Silvia Espresso Machine

2 Answers

Sylvia not heating at all

Made coffee this a.m.; not a problem until ready to froth -- no steam. checked online, found out about resetting thermostat, red button was in, when pushed wouldn't go in any further and when pulled out stayed out (no tension); after trying to reset, tried to use, no heat at all.
If replacement parts are needed, where do we get them? estimate cost?

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  • 2 more comments 
  • Laurden Apr 04, 2008

    neither site listed any parts for the rancilio; other response said the cost of parts would exceed cost of new machine (that would be over $500?????

  • Laurden Apr 04, 2008

    on troubleshooting page there is a person who asked about replacing thermostat; we found on another site (which you did not recommend for parts -- you recommended Sears which doesn't carry)a thermostat for the silvia costs $14.95. Why do you say it would cost more to replace the machine than to replace the thermostat? Is there something else wrong besides the thermostat? Thanks

  • Laurden Apr 04, 2008

    what other things?

  • Laurden Apr 04, 2008

    I ended up calling a rancilio repair company who said they thought it was probably the safety thermostat and recommended that I also replace the other 2 thermostats since the machine is 5 years old -- cost for all parts which are easily done at home was $50 with shipping. I told them your comment that I scrap the machine because it would cost over $500 -- they said that the worst case scenario would be the heating element. If the thermostats don't do it then I could send them the machine and they would give me an estimate -- if they had to replace the heating element it would cost about $125 plus shipping. I am going with their advice and must say I was disappointed with yours --just a note--there is no "whole board" in an espresso machine: I grant you must know lots about computers, but not about espresso machines. I would like to hold you to your guarantee and have my $10 refund.

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Hi,

I believe the problem is with the thermostat.You will have to replace it.
Please check out this forum HERE
This will help you fix the problem.

If you need any parts you can get it from HERE or HERE

Goodluck,
Please don't forget to accept the solution as fixya..

Posted on Apr 04, 2008

  • 2 more comments 
  • Priya darshan Apr 04, 2008

    I am sorry for that but it is true it will cost you more than the new machine.

    I strongly suggest you to go for a new one.

  • Priya darshan Apr 04, 2008

    I said that because even after replacing the thermostat if you still face the problem then you will have to replace the other things which may cost more than that.

  • Priya darshan Apr 04, 2008

    What if the problem is with the whole board.Then you will have to replace it.

  • Priya darshan Apr 04, 2008

    Regarding the refund you can send an email to premium.support@fixya.com

    Hope your problem gets solved soon..


    Goodluck..

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  • 306 Answers

Replacement parts would exceed the value of the machine, I would purchase a new one and keep the old for parts

Posted on Apr 04, 2008

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