Question about Xerox One Touch 2400 Flatbed Scanner
Just purchased c pen 20. 1st day it worked great. next day when trying to scan, button on pen works & light on pen works, but it won't scan. it give me message from windows "cpenocr module has stopped working & will close program". windows offers no solutions after closing. am using cpen20v1_31 software downloaded from cpen.com. i tried uninstalling and reinstalling, even tried window washer & reinstalling. it still won't scan. any suggestions for solutions?? thanx!
I found a solution before asking help from c-pen support.
1. Uninstall C-Pen software
2. Remove C Technologies entries from registry. They appear in HKEY_CURRENT_USER\Software and HKEY_LOCAL_MACHINE\Software
3. Reinstall C-Pen software (remove the pen from USB before reinstalling)
This worked in my system(Vista 32-bit).
Posted on Jun 27, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Mar 12, 2013 | LeapFrog Scribble and Write
Dec 11, 2012 | 1986 Oldsmobile Delta 88
Aug 07, 2011 | Poulan Garden
Jul 08, 2011 | Computers & Internet
Feb 20, 2011 | SanDisk 2GB Cruzer Micro SDCZ62048A10 Hard...
Jul 21, 2010 | Genius G-Pen F610 (31100050100)
Mar 03, 2010 | LeapFrog Tag Reading System
Dec 14, 2008 | Maytag Atlantis MDE7657BY Electric Dryer
506 people viewed this question
Usually answered in minutes!