Question about Xerox One Touch 2400 Flatbed Scanner
Just purchased c pen 20. 1st day it worked great. next day when trying to scan, button on pen works & light on pen works, but it won't scan. it give me message from windows "cpenocr module has stopped working & will close program". windows offers no solutions after closing. am using cpen20v1_31 software downloaded from cpen.com. i tried uninstalling and reinstalling, even tried window washer & reinstalling. it still won't scan. any suggestions for solutions?? thanx!
I found a solution before asking help from c-pen support.
1. Uninstall C-Pen software
2. Remove C Technologies entries from registry. They appear in HKEY_CURRENT_USER\Software and HKEY_LOCAL_MACHINE\Software
3. Reinstall C-Pen software (remove the pen from USB before reinstalling)
This worked in my system(Vista 32-bit).
Posted on Jun 27, 2008
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Posted on Jan 02, 2017
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