Question about Office Equipment & Supplies
Posted by Anonymous on
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Posted on Sep 22, 2014
To use the scan to email function on your copier you need some settings from your internet provider (email setting specifically). Go into Outlook options and get your SMTP server, user name and password.
On your copier you need to change under User tools, system setting and file transfer and put these settings in. As long as your machine is set up for scan to folder thats all you should need.
Posted on Apr 19, 2008
Judging from what you've said, I would say this is a setting on the printer. You need to make sure you have the outgoing address correct. Basically go into your printer settings with your E-mail server IP's.
Posted on Jul 17, 2009
Hello, I have one of these. The iR3570 has no smtp server - you would need the iR3570i. It may be possible to buy the additional hardware and software to effectively turn your 3570 into a 3570i - but they are getting on a bit and it will not be easy to find. Once the machine is upgraded the smtp option will appear in the menu.
Good luck to you.
Posted on Nov 10, 2009
I've just discovered that Ricoh's built in software only works if your SMTP server sends out without picking up password or authentication.
Having same issue and it worked fine when it was behind corporate firewall with the same connection settings (IP address) as the SMTP server.
Once I changed web hosting - it won't recognize the SMTP server or any authentication methods. According to IKON (Ricoh support for the USA) - your SMTP server has to have "relay exception"
Posted on Mar 23, 2010
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