Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Printer Alignment problem

Any idea why all of a sudden this printer is only printing the top or bottom half of any text?

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  • Anonymous May 30, 2008

    Only the top half of every two or three lines prints.

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  • 79 Answers

Hi .

I want to know in case the same thing happens while copy as well , in case yes , u can try to reset the printer to default settings again by following the steps below .

Perform a semi-full reset on the all-in-one by following the steps below
1
Take out the cartridges from the unit .
2
Make sure the unit is connected to the wall jack directly without any surge protector.
3
Unplug the power cord from the back of the unit ( without turning off the unit ) .
4
Now press the # and 6 key together , while holding these keys down plug in the power cord back into the unit .
5
Do not release the keys after a few seconds u will find te hp logo or bars moving across the screen .wait while the unit turns off.
6
after one minute turn on the prnter . it will go into alligment phase > let it finish .
7
after its done > try to make a copy .

8 Allow the all-in-one to re-initialize. This may take a minute or two.
9 If prompts appear in the all-in-one display to set the front panel language and country settings, perform the steps to set this information
in case it copies fine in that case it can be an issue with the driver on the computer .
so for that you can browse the disc of printer n go to folder util > ccc > unistall > run the file uninstall L1 .bat file .

make sure you disconnect the usb cable . reboot the pc , insert the disc click add a device connect the cable when prompted .

Thanks n take care
hope this resolves the issue .

Posted on Jun 04, 2008

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