Question about Office Equipment & Supplies
was doing a color job, told machine two sided copying, first 250 went fine, second set has a dark to light grey border on side, now all copies black and white and color and incoming faxes have border to one side, width ranges fro 1/2 inch to 2 inches and varies in color.
Getting no error messages in display, using normal copy paper, also print border if printing from network.
This maybe your cleaning blade, your drum or the fuser unit....the best way to find out is to make a copy a to stop it before it's getting to the fuser unit ( that's the thing very hot). If you see your border it's your cleaning or drum...But when you replace a drum you must replace the cleaning blade to !
Hope it help !
Posted on Apr 04, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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