Question about Kenmore 63672 Convection/Microwave Oven
Do you have to remove the rack from the microwave if you are cooking something on the turntable?
the manual said it must be removed to pop porcorn, but I was wondering about vegetables and things like that if I am only cooking one item.
Where do you get cooking instructions for model#86043 the manual that came with it is useless,how do you get items brown.
Posted on Mar 02, 2010
You should not have any metals in the oven when the microwave is on. If you are just doing convection cooking, the metal rack should be in so that what you are cooking is raised up so the hot air can surround what you are cooking.
Posted on Dec 09, 2008
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
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Remove your glass turntable cooking tray from your microwave. Gently
wash with warm soapy water to remove any debris. Next remove the
turntable guide and clean it in the same manner, with warm soapy water.
Pay particular attention to the turntable rollers. There could be
spilled food particles caught in the rollers, hindering the rollers'
movement. Also, gently cleanse the internal cavity of your microwave,
paying special attention to the area below the turntable.
With the internal cavity, turntable, and turntable guide completely
clean and dry, return the parts to your microwave. First place the
turntable guide on the bottom of the microwave. There should be a
circular groove in the bottom of the microwave cavity keeping the
turntable guide in place. Follow the guide with the turntable cooking
tray. Carefully place the glass tray over the turntable guide and onto
the drive bushing. The drive bushing should fit neatly into the grooves
on the bottom of your glass cooking tray. It may take some adjusting
before the tray will sit properly onto the drive bushing.
Test your microwave after this thorough cleaning and realigning in
order to determine whether this has solved your problem. DO NOT run
your microwave with nothing in it.
CAUTION: Your microwave oven is capable of giving you a serious electrical shock, even when it is unplugged. We strongly suggest you seek the assistance of an appliance repair technician when conducting any microwave oven repair.
Also, Examine the plastic drive bushing the turntable tray sits on. It may have become worn, or even may have split in two;
Drive bushing replacement
Inspect the plastic drive bushing located below your microwave oven's
turntable tray. There may be some debris blocking the tray's range of
motion. Clean away any blockage you find, and then test your microwave
to see if this has cleared up the problem. DO NOT run your microwave
with nothing in it.
However, if upon your
inspection, you notice that the plastic drive bushing below the
turntable tray is worn and/or broken, you will need to have the bushing
replaced. Consult with a certified and experienced appliance repair
technician. Replacing a drive bushing is a lengthy and involved process
that the average layman should not perform.
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