Question about SanDisk Sansa e260 MP3 Player

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Recovery mode I can't find the reset hole I have a sandisk sansa e260 mp3 player

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  • mcastore805 Apr 04, 2008

    I can't find the reset hole on my mp3 player it a sandisk sansa e260

  • rockhound813 Apr 07, 2008

    i get "load main image failed switch to recovery mode" message when i turn e260 on. Ive tried everything at a loss right now

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1 Answer

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Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
-----
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp
-Tha Mp3 Doctor

Posted on May 23, 2008

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1 Answer

Why won't my computer recognize my sandisk player.....i just plugged in the usb cable directly in the computer....but it's not being recognized.


Hello,

For the Sans e260, see the e200 series support site on "not recognized":
http://kb.sandisk.com/app/answers/detail/a_id/266/kw/recognize/r_id/101834

Solution 1 RESETTING THE DEVICE
1. Press and hold the Power/Menu button for approximately 20 seconds.
2. Release the Power/Menu button.
3. Press the Power/Menu button again to turn on the player.

NOTE: Resetting will turn the player off while it is frozen.



When RESETTING the player did NOT help

Solution 2
GOING TO MSC or RECOVERY MODE and next UPDATE FIRMWARE

STEP 1 GOING TO MSC MODE or RECOVERY MODE
For e200v1/e200R (Recovery mode only): Connecting in Recovery mode
For e200v2 (Force MSC mode only): Enabling MSC mode

Check your firmware, see the differences on next link:
http://kb.sandisk.com/app/answers/detail/a_id/193/related/1/session/L2F2LzEvc2lkL0NqNGJpNVBq

STEP 2 FIRMWARE REINSTALLATION OR UPDATE
ALL DATA ON THE PLAYER will be ERASED !

Method 1: Automatic, using the Sansa Firmware Updater

Method 2: Manual, downloading firmware from the Sansa Forum
For e200 series version 1 and 2 to the Forum e200 thread
For e200 series version Rhapsody to the Forum e200R thread

Need more help ? Just post a comment.



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Dec 10, 2009 | SanDisk Sansa e260 MP3 Player

2 Answers

Sansa e260 will not power up


Okay what you do for this is hold down the power button for 20-25 seconds or so. This will reset your Sansa e260 and then it will power up like normal. I have had this problem before. If that doesn't work then I don't know what will.

Feb 02, 2009 | SanDisk Sansa e260 MP3 Player

2 Answers

Refresh database error


Used the Firmware Updater to get the latest firmware and this updated my Sansa E260 player which was in Recovery mode. The player then completed the refresh database process. No data was lost. The player is now functiining correctly.]

Thanks

Jul 27, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260


Download the Sansa Recovery Tool from sandisk's website

Jul 06, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Problems with Sansa e250 + Rockbox


Go to Sandisk's website and download the Sansa Recovery Tool

Jul 04, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260


Donwload the Sansa Recovery Tool form Sandisk's website

Jun 26, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260 Not reseting


You need to go into Recovery mode: Sansa has one and Windows has one.

Sansa Recovery:Got to Sandisk's downloads section and get the Sansa Recvoery Tool http://www.sandisk.com/sansa/#/support-0/ and select e200 series; wrost case scenario if you can't find it here is to search the electronic version of the user's manual on that same website for the word "recovery"; http://www.sandisk.com/Assets/File/pdf/guides/e200/e200_userguide_en.pdf

Windows Recovery:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Jun 13, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e260


1)Shut down the player.

2) Make sure the hold switch is engaged.

3) Hold down Reset and Menu buttons until system starts up in recovery mode.

Apr 07, 2008 | SanDisk Sansa e260 MP3 Player

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