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Our StreetPilot c530 froze up with the screen on as we were entering a new address. We can't turn it off with the side button nor elicit any action from the screen. We tried both the car cable in the car and the car cable with the wall adaptor to see if that would maybe restart it but no change occurred. Thank you. Richard

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  • rbdlong Apr 04, 2008

    After letting the unit sit unplugged and with the screen 'on' for several hours, it turned off.  I then plugged it into a wall out let with the charger cable and so far it seems like it's back to functioning normally.

    (There doesn't seem to be any way I could open it to look for a battery although it does normally operate for hours as a hand-held with no power attached.)

    Thanks for the advice.



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Have you tried removing the battery?

Posted on Apr 04, 2008

  • 1 more comment 
  • Benjamin Patri
    Benjamin Patri Apr 04, 2008

    or does it need to be plugged in to run? I would expect some kind of battery to save some info

  • Benjamin Patri
    Benjamin Patri Apr 04, 2008

    for some reason these systems will freeze up and in most cases they are deemed unrepairable, if you can, I would return it and get a new one or a different one because this is a common problem and as far as I see, Garmin doesn't have a solution to this.

  • Benjamin Patri
    Benjamin Patri Apr 04, 2008

    no problem


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