Question about Tomtom ONE GPS Receiver

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Device not working, but works on computer

I received a TomTom One 3rd Edition for Christmas. It's been a godsend because we moved into a new city, blah blah blah.

In less than a week, I am leaving to go on vacation. I was going to rely heavily on TomTom to get me from Virginia Beach to Massachusetts. Go figure today, when I went to use it to find me a post office, something happens.

The last time I used the device (not connected to the computer) was a week or two ago. I connected it to the computer last night to get updates, etc. I unplugged it when it said I could unplug.

Today, when I went to use it, it gave me the normal start-up screen. Then it went to the "terms of service" screen, except there was no text between "Terms of Service" or whatever is at the top and "I agree". It lets me click "I agree" then goes onto "This device belongs to: my name". It does not let me click continue.

After about 30 seconds to a minute on the "this device belongs to" screen, it restarts and goes back to the startup screen.

I have it connected to the computer now and I can operate it in a completely normal fashion. I can access my favorites, recent destinations etc. I'm making a back-up copy, but I really don't care if it's reset to the original settings if it means it will work for my upcoming trip.

Help!

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  • 515 Answers

Try a reset:
http://www.tomtom.com/support/index.php?Language=1&query=reset&FID=6965

If fails, try:
Download Clear_Flash
Read step by step HERE

Posted on Apr 12, 2008

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