Question about Intermec EasyCoder 3400 Thermal Label Printer

2 Answers

Problem with Intermec 3400 ribbon supply

Hello I have an Intermec 3400 that seems to have a problem with the ribbon supply motor. I send a test page or barcode to the printer to print and the white label paper moves, but the black ribbon ink paper doesnt recoil and simply slides out with the white label paper. My guess is that the ribbon supply motor is not working becawse the black ribbon Ink paper should move along with the white paper, as it stands, only the white paper motor is moving inside the printer.

Please help.

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  • rartigas Apr 22, 2008

    Hello, we tried disasembling the printer and found that the ribon that moves the ribon suply wheel had broken. It was temporarily repaired with tape and the printer now works fine.

    Question, do you sell the ribon that moves the ribon suply wheel individualy?

  • rartigas Apr 22, 2008

    Hello, we tried to fix the problem and disasembled the printer. When disasembled we found that the motor that moves the ribon suply wheel was fine, the problem was a broken band from the motor to the ribon suply wheel. This band was fixed with tape and the printer is now operational again.

    Question, do you sell this internal band or ribon as a spare part?

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2 Answers

If that doesn't work, it sounds like it may not be set up for thermal transfer and therefore not running the ribbon. Check the DIP switches and the manual for the correct setup.

Posted on Apr 21, 2008

Just take the head of ink outside and clean it carfully and return it back it will work. use clean solution.

Posted on Apr 06, 2008

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