I keep getting error number 300, which says the printer is not responding. I have powered it up and shut it down multiple times as well as plugging and unplugging. The queue does not seem to have any jobs beyond the one I'm trying to print.
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When multiple docs/jobs are placed in the print queue, the printer becomes all confused and doesn't know how to prioritize. The solution is to dump the existing queue (usually by shutting down the printer and even disconnecting power) then queue up one or two jobs at a time to help the printer cope. This should keep Ground Hog Day at bay - at least for awhile :-)
Ideas? Yes. I had this happen on an LJ 1000 while trying to print my tax return. I tried emptying the queue, removing power from the printer, etc, etc. What finally worked was to empty the queue (again), disconnect power from the printer, shut down the computer, plug in the printer again, restart the computer, queue up a print job again, and hit PRINT. Hope this works for you
Power the printer OFF and ON. Send the same file to the printer, if file has not been released from the print queue then delete all pending print jobs out of print queue.
Disconnect all data cables and power the printer OFF and ON. If the printer returns to READY, Reconnect the data cable and try printing again. If you are getting a paper jam error, please take not the error code and locate the jam. For further assistance, please contact Lexmark Technical Support.
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49.XX errors are communications errors. They usually are generated by electric interference to network connectivity or memory.
Clear all print jobs from the queues. If you have a lot of computers this is sometimes a quest.
Re-start the printer and see if the error clears.
Plug the printers power cord directly into an outlet and bypass the power strip/surge unit.
Remove the Jet Direct (Network Card) and restart, then power down re-install and try again.
Power Down and remove the formatter. Reseat DIMM's, re-install formatter board and try again.
If error still pops up do a cold reset.
If error still exists we may have to replace the formatter. Try formatter from 2nd unit prior.
If you can install formatter in another printer and error follows we have the problem source.
I would try eBay or various vender's for your best deal on formatters if it's failed. HP made a ton of these printers. Formatter Board Part Number - C4169-60001.
Hope this helps helps. Please keep us updated and remember to rate this answer.
Usually, the thing to do is turn off the printer, shut down your PC and then reboot. Just remember this has to be a cold shutdown, meaning completely off not just hibernating or in sleep mode. You may also want to shut down and then pull the plug on the PC. This flushes away the jobs left in RAM.
In Control Panel, Display, Screen Saver, Power settings is a setting for what happens when you press your power button. Check this setting to make it power off, not Hibernate, not Standby.
All of this is meant to flush out any odd ball print jobs locked into your print queue.
Once you successfully do this, your printer should resume to normal operation..
If not, *please* let me know so we can move on to the next step in a possibly long process of troubleshooting.