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I have a new Acer Aspier with windows vista. When i try to use the windows photo gallery and click on a photo the photo will not open. I went to the enternet and down loaded some photos that i wanted and none of them will open. So i tryed another site to download some photes and none of them will open eather. A friend sent me some photos by E-mail and i downloaded them and when i click on them they all opened. But the ones i downloaded from the internet will not open. I can scan a photo with my scaner and they will open. But any photos i download from the enternet will not open. This is the first time i have tryed to use the windows photo gallery and i am not a happy camper at all. I new i should not have bought and acer and should have stayed with a Dell. Can you please help me with this. Thank You. My E-mail address is Elvistlc@aol.com

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Problem: I have an image on the desktop or some other folder and I cannot view it or open it. It does not matter if I double click on the icon or right click and select preview or "open with" and "Windows Photo Gallery". It doesn't matter if it is a jpg, bmp, png, gif or some other image file format I'm still unable to open the image. If I right click and edit the file it opens up in my image editor. File association works as I can open pictures in other locations. The problem is the same if I have a shortcut to an image. I have Windows Vista SP1 installed.

Solution: If any Internet shortcut has an URL with 260 characters or more you will find that you cannot open any picture file in that folder with Windows Photo Gallery. Right click on any shortcut and on the Web Document tab you find the URL. When you delete or move this shortcut to another folder it will work again. If you have hard to find the shortcut or shortcuts you can create a folder and move half of the shortcuts to that folder and then try to double click on the image again and that way isolate the problem.

There is obviously a bug in Windows Photo Gallery and an alternative solution is to change the default application for viewing your photos.

Posted on Apr 04, 2008

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Depending on the type of file you are downloading, If its a Jpeg. Windows Fax & Picture viewer should open it.

Check the file extension that you downloaded and verify it is an Image file i.e (bmp, tiff, jpeg, gif)... Then, right click that file, choose properties and see Which program opens it.

If there isnt a default setup Click on Change...and choose Windows Fax & Picture ViewerI have a new Acer - 502fd15.jpg

Posted on Apr 04, 2008

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Posted on Jan 02, 2017

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