Question about Konica Minolta bizhub C351 All-In-One Laser Printer

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ERROR C-3101 Hi Do you know how we can fix this machine - have tried switching it off and even left if off for 1/2 hour. The malfunction error screen will not go away. Please help!! Vikki

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  • vikkih Apr 08, 2008

    this doesn't work, we do not see a little black dot in the left middle side of your screen. Please help!


  • kbimpression Jan 08, 2009

    I have the same problem. I've opened the front cover, and cleared all jams. There is no "dot", for me to go into another screen. My suspicion is that, either the sensor to the fuser is bad, or the fuser itself is bad. Is that a possibility?

    Thank you,



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Try this:
Swith off the copier (with the switch inside the copier)
push the button (utiliy/counter and stay pushed while you switch on the copier (general and second on/off button).
Check the screen while you stay pushing the utility/counter button, and you'll see the black dot .... just wait, a new screen will appera, with the mention 'trouble reset". push it , and the restart the copier with the general on/off button. BUT, if the fixing unit is out of order, the error code will aappear one more time, unless you'll change the unit ...

Posted on Jan 10, 2009

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This is a fusing pressure roller code.....

The way to clear the code is by opening/closing the front door.

Posted on Apr 05, 2008

  • Patrick St-Jean
    Patrick St-Jean Apr 07, 2008

    This is the way to clear the code in the service it is appropriate....If you can not clear the error code is that you have a problem in your fusing section....maybe a bad sensor, a little bit of paper that stuck in it.... ! When you open and close the front door, check if you do not see a little black dot in the left middle side of your screen....if you do, press it and a new window will appear and let you choose front different reset error code....let me know !


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Malfunction c3451 detected for bizhub 250 konica minolta

Try this It could do the trick for you.

The error code c3451 refers to a copier warm up error; the machine had not reached the correct temp within a specific time.
I bet it happened when you first switched on one morning.
Easy to reset and fault usually goes away.

To Reset switch machine off using the switch inside the front door, not the one on the control panel.
Whilst holding the UTILITY key down on the control panel switch the machine back on keeping the UTILITY key held down. Eventually a Trouble reset key will be displayed in the LCD screen, touch this, OK will be displayed then power the machine off and then back on.

This will reset the error code, if the code reoccurs then there will be a problem with the fuser unit in the machine, and this will require replacing.

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You have to check machine fuser unit .
May be paper on the fuser unit. Check fuser unit rollers.

After check fuser unit you have to ececute a "trouble reset".

Turn on your machine by press and hold "utility counter" botton, after some seconds press to display "TROUBLE RESET" and turn off and on machine.

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Error Message C3451

It is a fuser error.

Try resetting. To reset a Rank A error follow these steps:

1. Turn OFF the Main Power Switch.
2. Turn Main Power Switch ON while pressing the Utility/Counter key.
3. Touch [Trouble Reset].
4. Check to make sure that [OK] is displayed and the it has been reset.
5. After turning off the Main Power Switch, turn it on again more than 10 seconds after and check if the machine starts correctly.
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1 Check the Fusing Unit for correct installation (whether it is secured in position).
2 Check the Fusing Unit, PWB-M and PU1 for proper connection and correct or change as necessary.
3 Change Fusing Unit
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