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DHCP is the way systems on a network get an address from the network. In a home environment, that's usually done by the router. Unless your fax machine is attempting to send faxes via the internet (rare), that isn't why your machine can't send or receive a fax. If you're talking about sending a fax from your computer, then not having an address is indeed the reason you can't send a fax from your computer.
You will need to see why your router isn't giving the fax machine an ip address. Is it connected to the router? Wireless? Wired?
My recommendation would be to hit the speaker button when sending a fax to hear why your fax wont go through.
When you hit speaker you should have a clean dial tone, then when you start dialing and the tone stops make sure you don't have any static or noise on the line.
There are several reasons you might get a NG error. One is the fax line you're trying to send to is busy. Maybe it's a phone line not a fax you're trying to send to. Maybe you need to dial a 1 or 0 for long distance, maybe your fax line has noise on it.
Using the speaker can help troubleshoot what the problem is.
On the installation cd's of the machine there is a fax driver if you install the fax driver the fax is showing as a fax in the printers and faxes in the controll panel.If you print to the fax a window will open where you tipe the name and number you want to send the fax to.There is also a option if you want to add it to the addresbook.After editing the info add it to the receipient list and send.Your document will faxed from your computer via the IR machine,if your machine is connected to a fax line.
You can edit the address book easy by logging to your machine via your broser tipe the ip address of the machine in your browser and press go.If the machine is connected via local LAN.
Hello, I can send faxes from my HP Fax 1010, but cannot receive them. I can dial the number from another phone but it will keep ringing and the machine never picks up. We have tested the phone line and all seems well. Is there some setting on the fax machine itself that I need to change in order to receive? Any assistance you can provide would be greatly appreciated.
it seems to me as if the person you are sending the fax to has some problems in his fax machine tell him /her to get it tested or see whether the ink in their machine is suffiecient or not and do the same on yours as well,and also try to see are you entering the page into your machine right way? i think you will get your answer here easily