Question about OKI C5200n Laser Printer

3 Answers

Error 391: paper jam

I went to this link that offered how to unjam printer but can't find paper anywhere. http://www.c5200.co.uk/index.asp?menumode=2&content=30005000jam

It tells me to open front cover, but I don't see anything. Is there anywhere else to check or a way to reset? Thanks

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  • kcos70 Apr 08, 2008

    Thank you for the response. I will try that. Oddly enough, it started running again but I'll try cleaning those rollers for extra measures. Thanks again!

  • Sedu Apr 15, 2008

    It tells me to open front cover, but I don't see anything. Is there anywhere else to check

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See below for Error 391:

CLEANING THE FEED ROLLER AND THE PAD
Clean the feed roller and the pad when [391: Paper Jam] appears frequently.
(1) Remove the paper cassette.
(2) Clean the feed rollers (large and small) with tightly wrung wet cloth or an LED lens cleaner.
Note! An LED lens cleaner is enclosed in an optional replacement toner cartridge.
Feed roller (large)
Feed roller (small)
(3) Clean the pad on the paper cassette with tightly wrung wet cloth or an LED lens cleaner.
Note! • If [392: Paper Jam] appears frequently, clean the second tray (option) in the same way.
• If [390: Check MP Tray] appears frequently, clean the feed roller of the multi-purpose
tray in the same way.
Pad

Posted on Apr 07, 2008

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Clean rollers with toothbrush & water.

Posted on Dec 13, 2012

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I have an OKI 5200C printer and I keep getting miss feed on the MP tray. How do I replace the pick up roller on the MP tray?

Posted on Mar 02, 2010

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