I just bought this printer new - at the startup, the scanning bar would move appr. 5 inches to the right, then back to the left and, get stuck there and makes a loud noise, like it is blocked in this position.
Then the message "Unable to Init AF" shows up in the display. Th eproblem is, that I took the device with me to the Bahamas, so I can´t just carry it back easily for warranty or exchange.
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: Unable to Init AF - New printer!
Sure (this advice costs you some greetings from me to the beloved bahamas ;-))
you have to open the scanner as you have done to connect the usb cable. When opened you can see a "z" like small cover going from panel to the right rear side. Open this cover which hides the flat cable of the scanner. The cable needs reconnecting to the main board. Simply stick it carefully into the right positon.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If the carriage totally stuck on the right side of the printer, Unplug the printer from Power outlet.
Open the front access door. You will see the cartridges. Remove the cartridges. Check for any paper stuck in the Carriage Rod. Try to manually move the carriage 5-6 times left to right and it should move without any trouble. Put the cartridges back into the Cartridge slot and power on the printer
If the Carriage does not move manually, there could be chances the printer needs mechanical repair as its broken.
Have you been using ink cartridges other than store bought? Reason I'm asking is that i used a refill kit, and tried those half price refill places, only to find ink was leaking out when not in use & clogged up the ends where the cartridge moves across. take a flashlight & look at the ends of the track that the cartridges slide across on, you may see a build up of ink, that won't allow the cartridge to travel as far as it needs to go to run properly.
Definitely sounds like the scan bar or some related hardware is bad. I would call Lexmark tech support at 1-800-332-4120 and ask them if it is still under warranty and if it's covered by warranty. Hope you registered the product when you first bought it.
I had a similar problem, the scanner bar was stuck to the far left side. Here's how I fixed it:
1)Unplug the printer, disconnect any cables/phone lines to it.
2)Lift up the entire scanner bed housing(you will see the printer ink cartridges).
3)Locate the access patch (approx 1 cm x 1 cm square) along the left edge of the scanner bed housing(this is the side that closes in, next to the keypad buttons).
4)Using a small knife blade, peel off the patch from the corners and edges(it's sticky. Save it, you can stick it back over the hole when you're done).
5)Stick a pen through the access hole, and push the scanner bar to the right, approximately 2-3 inches.
6)Now, close the scanner housing, plug in the printer, and power it on.
It should reset and re-calibrate the scanner bar. If it doesn't, repeat steps 5) and 6) a couple times, until the printer correctly performs calibration. Then, you can put the sticky patch back over the hole, and you're ready to go. Hope this helps!
Are you saying that when physically looking at the scanner light bar, that the light bar is cocked at an angle?
Where exactly is it stuck? left side, middle, right side of the glass (when facing the unit)?
"Beta tester of "0"s and "1's"