Question about GPS Devices

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Problem with my tomtom go 910, was working perfectly until i went on vacation for five weeks. Went to use it and could not switch it on so i thought the battery must be low, so i was going out in the car and plugged it in to charge. After a while i managed to switch it on but could only get the tom tom logo and then could not switch it off, the battery ran down now nothing. CAN SOMEONE "HELP"

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  • 13,433 Answers

1. Connect the GO to your home charger and charge it for at least two hours. You need to charge your ONE or GO300 for at least 2 hours using the 12-24V cigarette lighter adapter in your car.
2. Check if the green light on your GO lights up when connected to power (RIDER does not have this light).
3. Leave your GO connected to the power cable and RESET it using a straightened paper clip
4. Press the ON/OFF button for at least 3 seconds.


To reset your TomTom device:
1. Charge your device.
Charge your device for at least 2 hours. Make sure the charging light on your device is on (except RIDER which has no charging light).

2. Remove the SD card.
If your device uses an SD card, remove it.
3. Reset your device.
Use a straightened paper clip, or something similar, to push the reset button. For a visual representation of the reset button, see below.
4. Turn your device on.
Press and hold the On/Off button for at least 4 full seconds.
5. Insert the SD card.
If your device uses an SD card, insert the SD card.
Always make sure that you are using the latest version of the TomTom application on your device. You can update the application through TomTom HOME. If you use more than one storage card you need to update the application on each card.



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Posted on Apr 04, 2008

  • Ekse Apr 04, 2008

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1 Answer

After attempting to update my tomtom910 I have not been able to get beyond starting up and it switching itself off after a couple of mins when fully charged


If you updated the operating system, and you are having this problem then something went wrong with the update. Hope you made a backup before you updated. If you did not, connect your 910 to the pc and then go to "My Computer" and open the drive for your 910. Delete "ttsystem". Now open TomTom Home and let TomTom Home install the operating system for your 910.

Jan 08, 2010 | Tomtom GO 910 GPS Receiver

1 Answer

Tom tom


HI I HAD THE SAME PROBLEM, GREEN LIGhT ON BUT NOT SWITCHING ON.
I contacted tomtom and with in 2 weeks i have my original 910 back in full working order. AND I DIDN'T COST ME A PENNY.
My tomtom was an insurance replacement due to stupid little thieves, but i didn't have any form of a receipt. I contacted free and they went through the normal try resetting the device BUT HOLD DOWN THE RESET BUTTON FOR 30 SECONDS NOT THE 15 THEY STATE IN THEIR HELP SECTION. Done that and it DID SWITCH ON only for a about 1 min due to the battery not holding its charge. So they sent me all the packaging to return it to them, did ask that i put proof of purchase in but couldn't so just wrote a quick not saying insurance replacement but checked when i activated my device on my computer it was july 2006 so expected to a repair fee thinking it only had 1 years warranty but if you brought after Jan 2005 it has a 2 year warranty. Received it back today full working order and the battery replaced. Worth contacting TOMTOM number is on www.tomtom.com/368
Hope this helps.

if that doesnt work and u need to replace the battery... there is electronic cards one is two screw remove that and second one has four screw remve all and remove the sockets than you remove two more screws from under that after remove battery carefully this is little bit diffucult be carefull
please check out the disassmebly instructions in the below link...
http://www.unc.edu/~bmoc/tomtom/Tomtom%20Go%20910%20Dismantling%20Manual.pdf
regards iversh

A very helpful rating is appreciated for responding to your
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My speaker did the same, brand new out of the box, but I ran TomTom Home and it upgraded my firmware. Since then, no issues, and perfect clarity

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http://www.gpsmagazine.com/2006/06/tomtom_quietly_releases_firmwa.php?page=all

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