Question about LG enV VX9900 Cellular Phone

4 Answers

Outside and inside screen is "black", but still "glows" when powered on?

The phone hasn't been dropped, but for some reason the front and inside screen is now blank, except you can tell that there is power to it, there's a "flicker", like a TV that doesn't have signal. The phone part works fine, makes/receives calls and all that, but screen is blank. Help? Is there a reset for the eNvy? Would that even help?

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  • Anonymous Jun 23, 2008

    Same problem with my LG enV VX 9900. Have not dropped it. Screen, inside and out are black, but phone still works for sending and receiving calls.

  • aims14 Jul 10, 2008

    I am having the same problem, my front screen went blank and I did't drop it. I can't seem to locate LG directly online.. do I go through Verizon for repairs?

  • purdya Aug 19, 2008

    i have the env for about a year and it mite b water damage but it was working fine then all of a sudden both screens went black. my keys still lite up and i still get txts but thats it.

  • Anonymous Aug 23, 2008

    my cell phone sucks because the screen went blank. now i am going to poop on my phone.

  • Anonymous Aug 28, 2008

    i have the same problem idk what to do bc i just got this phone 2 days ago and this is my 4th one the screens wont show nething just like blackk.

  • Anonymous Feb 22, 2009

    my inside screen is black and not responding to anything, the outside screen is fine though. ive tried almost everything to fix it with no luck at all.

  • vulehjet May 11, 2010

    Solution link . . .



4 Answers

No hlp att all...

Posted on Oct 20, 2008


Omg same here idk what to do&i just got my phone 2 days ago.

Posted on Aug 28, 2008


My phone is doing the same thing. My phone hasn't been dropped or exposed to any liquids, but the screens are not working. LG suggested that I send it to them. If they can't fix it, they will just replace it. The only thing I have to pay for is sending it to them. I can make and receive calls but I can't read text messages which is why I mainly got the phone. Just send it to LG Wireless. Call them and they will give you a number that has to be attached to the package and the phone. Within two weeks, they will fix it or replace it. I had to get my LG 8500 replaced, and it was no problem.

Posted on Apr 06, 2008

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If you have an SD card, remove and reinstall it. Worked for me.

Posted on Aug 22, 2008

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Posted on Jan 02, 2017

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