Question about Creative Labs Zen MicroPhoto MP3 Player

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Malfunction when connected to my computer a message comes up saying "computer does not recognise the device. when i click on message another message comes up saying there is a malfunction. after a few days i tried again and it worked fine. then when the battery ran out i tried to charge it but the problem started all over again

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Remove the usb drivers from the pc and then reboot and let windows reinstall the drivers, you can also try the usb ports on the back of the pc since they have more power.
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Posted on Sep 03, 2008

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