Question about HP OfficeJet 7410 All-In-One InkJet Printer

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Hp officejet 7410 all in one

I was wondering if you were ever able to get your printer fixed? I lost my CD to install my printer, and have been trying to download from hp the software and it keeps timing out on me and not downloading. But any chance do you have a different link then the ones that hp gave me?

janet.wehmeyer@yahoo.com

Thanks,

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Janet1255, Sorry--Still no fix. I read on a Web site that some people with this problem are sending e-mails to an HP Executive, President, Mark Hurd at email.ecr@hp.com. I did that, and received a call from an assistant who was not helpful either. She offered to send me a free black ink cartridge. I told her that was nice, but I really wanted my 7410 to work right. She became rude and told me that HP's Software Developers had a lot to work on, and she didn't know if they would ever get to this problem. Guess what--I never received the free cartridge either.

Posted on Apr 10, 2008

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