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Dyson problems Dyson CR01 memory - Keep getting the 'shut door and press start' even though door is closed and this is stopping the wash from proceeding

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  • Anonymous Mar 18, 2014

    dyson cr01 outer door issue

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Hi there, try calling the Dyson Helpline free on 0800 298 0298. One of our advisors will be able to run through some checks with you and hopefully resolve this.

Kind regards
Darran
Dyson Customer Service

Posted on May 24, 2010

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They'll probably offer to help and then you can say "I won't have to pay will I?"
BTW it sounds like the bearing (if it's a whining or continuous sound) or could be something loose if it's rattly. You don't need to know before you call them.
Look here for the manual -
http://www.dyson.co.uk/medialibrary/Files/Dyson/Support/downloads/UK/floorcare/Manuals/cr01_manual_uk%20pdf.pdf
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Contact details -

Dyson's UK based Helpline is available during the following hours:
  • Mon - Fri: 8am - 8pm
  • Saturday - Sunday: 8am - 6pm

  • 0800 954 0154
  • askdyson@dyson.co.uk
  • Dyson Ltd, Tetbury Hill, Malmesbury, Wiltshire SN16 0RP

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