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Dyson problems Dyson CR01 memory - Keep getting the 'shut door and press start' even though door is closed and this is stopping the wash from proceeding
Hi there, try calling the Dyson Helpline free on 0800 298 0298. One of our advisors will be able to run through some checks with you and hopefully resolve this.
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You bought a washing machine from a company that makes vacuum cleaners :>D
Dyson is not the company it used to be. I am very disillusioned by them.
Drill a 1/8" hole carefully into the plastic, insert a nail or screw in a screw and use the nail/screw as a new metal handle.
Or you could phone Dyson and have an interesting conversation with their support staff (the ones that told me my Dyson DC12 was no longer supported and was scrap).
Why was the Dyson washing machine discontinued?
Dyson's products didn't always prove a success, however. For instance the CR01 washing machine (a machine which mimicked the actions of hand washing with two contra-rotating drums) ended up being discontinued because its production cost the company too much. Mar. 12, 2013
My advice, get a crowbar and lever the door open, get your clothes out and buy a Whirlpool. Love mine and 100% reliable after 12 years. Good luck with whatever you decide.
Do you mean the program stops working, as usually this means the program controller is faulty, a second hand one may be available on ebay or second hand repair shop.
Unfortunately since 31st December 2012, we have been unable to support CR01 and CR02 washing machines with spare parts or servicing. In October 2012 we proactively wrote to all CR01 and CR02 owners that we'd interacted with within the last 3 years to make them aware of this.
If you would like to discuss your concerns further with one of our experts, you can reach us on 0800 298 0298. Calls are free from UK landlines, and we're available from 8am-8pm from Monday to Friday, and 8am-6pm on weekends.
Alternatively you may wish to check with local repair services for advice - please note, we cannot recommend or endorse specific repair companies.
An F4 fault code means 'inner door opening'. Unfortunately since 31st December 2012, we have been unable to support CR01 and CR02 washing machines with spare parts or servicing. In October 2012 proactively wrote to all CR01 and CR02 owners that we'd interacted with within the last 3 years to make them aware of this.
If you would like to discuss your concerns further with one of our experts, you can reach us on 0800 298 0298. Calls are free from UK landlines, and we're available from 8am-8pm from Monday to Friday, and 8am-6pm on weekends.
my cr01 memory did suffer from this problem i found the hot water entering the machine was too hot and the outer part of the soap dispenser had become distorted. the solution is a replacement outer part. bear in mind Dyson will be no longer supplying parts or support for the washing machine at the end of this year
dyson cr01 outer door issue
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