Question about Dell 962 Photo All-In-One InkJet Printer

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Dell 926 printing freezing when using remote desktop

Hi I am linking to my office machine using remote access. I can see my dell photo 926 printer.

When I make print requests, the request leaves the remote PC (office) and arrives at my printer on my laptop. It then opens the dell print progress screen, displays printing on the printer and then freezes. I have the printer connected to my laptop with a usb cable.

Both system use Windows XP.

I contact dell they said it was something to do with pinging each PC, this is not set up and the printer still does not work.

Any ideas?

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  • Anonymous Aug 18, 2008

    Dell Photo AIO 926 printer will not print when using remote desktop connection

  • Anonymous Dec 06, 2008

    Can't print via remote desktop. Bummer.

  • Cliff Rohner May 11, 2010

    What kind of remote access are you using, just remote desktop? All In One printers are famous for having issues when it comes to redirecting the print driver to a remote host. If you're connecting through a terminal server, it becomes slightly more difficult to adjust.

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I've had a problem with a 926 freezing at the end of printing when deleting the job from the print queue.This was as a local or network computer/printer task.I changed the print processor to winprint/NT EMF 1.008 and this cured the problem.Right click on the printer/properties/Advanced/Print processor and give it a try.HTH.
(Using Vista Ultimate)

Posted on Jan 13, 2009

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