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Hi my name is amit sharma currently residing in melbourne. i purchased samsung plasma "50" inches. i purchased it 3 months ago.i had to borrow money to do this. when i bought this plasma i was supposed to get a smaller plasma as part of the deal. this was full hd plasma. within three months i faced problem in the plasma with its tube due to fluctuation. the serrvice at harvey norman has taken the plasma and i m still waiting for their reply for both ( the bigger plasma and the smaller one which was part of the promotion) . also i would like to know that why are they giving me back a defected piece as i m running under a warranty period of two years.

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Look in your owners manual and contact Samsung and complain about the Repairs. They can't do anything about the promotion deal, but they should check into the repair issue for you. Especially if the Company servicing the TV is an Authorised Samsung Center.

Hope that helps...

Geno

Posted on Apr 04, 2008

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please rate my help++++Thanks for using FIXYA


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