I've had the laptop on for a few days when I noticed a lack of activity.The power/on/off/battery etc icons were lit, but no life on screen. I pressed the On/Off button and then the whole thing died. It seems as if there is a malfunction within the On/Off button, but I doubt that's the problem. I've checked there's nothing wrong with the adaptor, when I connect the front blue/yellow icons come to life, but no activity when I depress the On/Off. I wondered if over-heating might have been a problem, but I've discounted that now. To all intents and purposes the laptop has died! Which is a shame. I've got a lot of stuff in this!
Any thoughts, Len
Try to depress the On/Off button and hold it down for 5 - 10 Seconds. If nothing happens then the Toggle of the switch is brobably broke!!! You will probably be able to have a technician fix it for you, if not, you could remove the hard drive (yourself, or a Technician) and have it attached to another computer to retrieve any data.
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rjsymmes has the most accurate solution. Start with a battery replacement. Next course of action is to use a Bootable Media Source (Windows Disk or Recovery Disk) to see if the laptop responds and can have the Start Up repaired. If a Boot Media fails, then examine RAM, Hard Drive removal, then boot. Last resort Motherboard.
There will be a sticker on the laptop wi the product key.
It will be in the format of xxxx-xxxx-xxxx-xxxx-xxxx
Sometimes the sticker will be under the battery.
If the sticker is not on the laptop it was either removed, or you need to make a complaint with Walmart.
Step 1: Take the battery out, plug in the charger and see if the laptop works. If it works, the battery may be the problem. Check the AC Adapter Check to make sure the adapter is plugged securely into the wall outlet, connected firmly to the adapter box and to the back of your laptop. Most AC adapters have a little light in them on that rectangular box in the middle of the cord that lights up when it's getting electricity. If that light isn't on, try a different outlet. Check your fuse or circuit breaker box and plug a different device into that outlet to make sure there is power to it. If it still does not light up, your adapter could need replacing. Also check the adapter box for signs of warmth, as it will generate heat when it's plugged in. No heat means no power.
Remove the Battery Sometimes it's as simple as a seated battery. Remove the battery entirely and clean out any dust, lint or hair that may be clogging the connectors and preventing a proper connection. Reseat the battery securely and make sure the little locking pins that hold your battery in place are securely fastened and there is no movement. Unplug your laptop while it is running. If it still works, the battery has been charging. If it shuts off, or doesn't hold a charge very long, you have a bad battery. Unplug your laptop while it is off, then try to turn it on. If the battery is bad, your laptop probably won't turn on at all. Turn off your laptop's screen-saver when testing its battery. The screen-saver will conserve the battery and not give a clear time frame for how long your battery can really last. Click the battery icon on your laptop when it is unplugged. It can tell you how much battery life you have available. This icon is usually located in the bottom right corner of your screen and will provide the percentage of battery power you have left. Keep track of the time it takes to go from 100% charged to 1% charged. If this takes less than an hour, your battery is probably beginning to fail. You can also try this every week or two to see if your battery holds a charge for shorter periods. Factor in the amount of time you have used your laptop. Most laptop batteries last 2 to 3 years or about 500 charges. Wait a few days before determining whether a new laptop battery is faulty. New batteries sometimes take a few charges to build up to their maximum run time.
Not really, the older NiCad batteries get a memory effect if you keep charging from a half charged state, but modern Lithium batteries do not suffer from this problem.
If thelaptop battery is more than 3 - 4 years old then the battery could be worn out.These rechargeable batteries have a finite number of charge and discharge cycles andwill lose their charge capacity over time, i.e. won't charge to 100% andgradually the charge reduces until the battery won't charge up at all. OR Thebattery shows a 100% charge but when the adapter is disconnected the batterydrops off to zero capacity in a very short time. If the battery drops to anunacceptable charge level then the battery needs to be replaced.
The lightning bolt is used to indicate an electrical problem but then, you know that already :-(
Try removing the battery pack and start it from AC only; some battery types don't like to be ignored, they can have individual shorted cells.