Question about HP LaserJet 3030 All-In-One Printer

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HP LaserJet 3030 Message: Scanning error cannot connect

Scanner works good with LaserJet Scan software, but doesnt work with device control panel. Mesage: "Scanning error cannot connect'.
where’s the harm?

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  • 3 more comments 
  • mud_mudassir May 19, 2008

    HP LaserJet 3055 Message Scanning error cannot connet.

    i have connect HP laserJet with PC through USB.printing works fine but the problem is scanning....plz help me out..

  • Anonymous Dec 06, 2008

    HP LaserJet 3030 Message: Scanning error cannot connect problem

  • cqm3 Dec 10, 2008

    Scanner button dosen't work on HP 3030 all-in-one after install of windows vista.

  • Devan-reddy Feb 23, 2009

    When ever I try to scan a document using my HPL-jet 3030, I get the error message "the software encountered some problems. Please try again."

    On the Printer itself I get teh message that there is a communication error.



    Any help? I am runnning windows XP.

  • Anonymous Mar 20, 2014

    when i scan it leave a greyish color behind the text document scanned, the quality is not produced but the scanner light is good, it produces a mist like document what could be the problem

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I had the same problem on XP and Vista and it turns out that if your don't have the HP Toolbox Running/starting up with pc this caused my problem. Once I lunched it to startup with I am able to scan using the Scan To Button on my Scanner.
-Cepedare

Posted on Dec 20, 2008

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  • 15 Answers

There is problem with the scanner cable, it might be broken or panel may be problem replace and check

Posted on Apr 29, 2008

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1 Answer

I get an error message when I scan. It says Error


ISSUE: The error Waiting for PC is displayed on the control panel when scanning, using the Start Scanbutton on the control panel. The user will also notice a Not Setup on PC error when pressing theScan to … button. Note that scan from the PC works properly without an error. SOLUTION: The probable causes for this issue are listed below:
  • Firewall denying access to PC
  • Device polling not enabled
  • The scan to function is not enabled in the HP Toolbox
  • The destination has not been added to the Scan to button from HP toolbox
  • The HP Toolbox is losing the scan to destination
How to troubleshoot this issue:
  1. PC protection software such as firewall software may prohibit proper communication between HP AiO products and Toolbox and scanning software. Firewalls may need to be reconfigured to allow Toolbox to communicate with the AiO. The Toolbox software is similar to Microsoft Outlook and Internet Explorer in this way. Temporarily disabling firewall software may be helpful in determining if it needs to be reconfigured for Toolbox to operate properly. Please contact your third party firewall software vendor if assistance is needed to reconfigure the firewall. The following third party support Web sites may be useful:
  2. When Device Polling is turned off, the Alerts and the Scan to e-mail or folder options in the HP Toolbox are disabled, and the START SCAN function on the HP LaserJet AiO product control panel is also turned off. CLICK HERE for instructions on how to turn on Device polling.
  3. To program the device SCAN TO ... button, view the device settings. Open the HP Toolbox and click the Scan to tab. For more information, CLICK HERE to view the document titled HP Color LaserJet 2840 AiO Series Products - How to use "Scan To E-mail" or "Scan to Folder" from the Device
  4. The User loses the folder when choosing to save scanned files under the Scan to Folderoption of the Scan to Tab. The User also may lose the email settings under the Scan to Emailoption of the Scan to Tab. The User restarts the toolbox and it works for some time and the problem repeats again. Perform the following in the order listed to resolve this issue:
    1. Run the Fix Scan Utility and see if it resolves the problem. Click here for the Fix Scan Utility at http://www.hp.com If not, proceed to the next step.
    2. Check the firmware version and make sure that it is up to date. print a configuration page to see what the current firmware version is. Compare it to the latest version offered on HP.com Click here for HP.com at http://www.hp.com . If it is not the latest version then upgrade it to the latest version available on the web.
    3. Download the Software Update Version 3.0 from HP.com and install it. Click here to download the software update from http://www.hp.com
  5. For Toolbox Reset Persistent Data issues, CLICK HERE to view the document titled HP Color LaserJet 2800 All-in-One series - Toolbox Reset Persistent Data
  6. If the issue persists, uninstall and reinstall the printer software. CLICK HERE to view the document titled HP LaserJet 2820 and 2840 AiO Series Products - Uninstalling or Removing the Printing Software and Shared Components

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1 Answer

Scanner reserved for pc scan


Get the latest driver´s for windows vista or get rid of windows vista it´s not a good OS extremely slow and very messy a lot of problems a resources consumption.

Hope it helps

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USB NOT CONNECTED ERROR WHEN IT IS CONNECTED


This is a HP hardware/software error and HP has not fixed it.

The C4250 may report that "USB is not connected" but the printer works just fine and when you use the Microsoft Scanner and Camera Wizard to carry out a scan, it works just fine too. So the error message is wrong.

The Microsost Scanner and Camera Wizard can be found on the Control Panel.

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My hp laser jet 3030 keeps reading 79 error power on power off, pls hep with an answer


Try to perform a soft reset
1. Press MENU/ENTER.
2. Simultaneously press then release the * button and the # button to enter the Developer's
menu.
3. Press the < or > button until the message REINIT FFS appears on the second line of the
control-panel display.
4. Press MENU/ENTER.
5. The process takes approximately 2.5 minutes. During that time, the control-panel display
will change several times before returning to Ready.
6. When the Ready message appears on the control-panel display, press CANCEL to exit the
Developer's menu.

Jan 21, 2009 | HP LaserJet 3330 All-In-One Printer

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I purchased a HP LaserJet 3050


The instruction to use scanner in HP Laserjet 3050

Click Start, click All Programs or Programs, and then click HP. Click HP LaserJet
3050/3052/3055/3090 all-in-one, and then click Scan.

Click Setup.

Select Change the destinations that show up on the all-in-one control panel when I press
the Scan To button, and click Next.

Select Allow me to scan by pressing the Scan To button on the all-in-one....
Move the destinations from the PC window to the All-in-one window.

Click Update. See the online User Guide for complete information


Source : Manual for HP Laserjet 3050

Thanks for using Fixya


SAM ANDERSON


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Hp scanner 3030


i have a hp 3030 all in one is there.. printer, xerox, fax is working properly but scan is not working .. kindly solv this problems..

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1 Answer

Hp 3030 scanner


Go to HP and download proper software, and drivers there is some scanner software in there to make scanner work.

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Scanner error message hp laserjet 3030


my hp 3030 printers shows warning up bulb and make noise how can i solve it ?

Mar 05, 2008 | HP LaserJet 3030 All-In-One Printer

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HP LASERJET 3050 SCANNER: ERROR (not set up on pc).


Shirley,

If your still looking for a solution, or to those of you who have a similar problem, the following fixed my problem after trying to resolve the issue over the last year!!!!

I also received the "not set up on pc" message and tried re-installing the software numerous times.

Finally resorted to re-installing windows XP (because of this and other software glitches) and re-installed the Laserjet 3050 software again...but could not get the printer to install.

The problem was occuring while the software was asking to "plug in the usb cable", but would not complete the installation. It was not recognizing the device....the solution was to reset the laserjet 3050!!!!

to reset, push the "menu" button, < (left arrow), go to "service", "enter" button, > (right arrow), "Restore Defaults", "enter" button.
This should reset the factory defaults.

After this, I re-installed software, working!!!!!

Puas

Dec 14, 2007 | HP LaserJet 3050 All-In-One Printer

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