Question about Samsung ML-2551N Laser Printer

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Constant paper jam

My Samsung ML-2551N Laser Printer keeps jamming and to top that off when i pull the jammed paper out it is all black. i have replaced the toner but i still get the same problem.

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  • Anonymous Mar 30, 2009

    jamming

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Replace all electrolytic capacitors in power supply section on mainboard. caused by poor quality lower voltage caps being used in powersupply. Problem will reoccur every 2 to 3 years if 105oC caps are not used. If mainboard is replaced with new mainboard problem will reoccur within same timeframe. Fix old mainboard using higher voltage and higher temp caps and problem will be gone for good.

Posted on Jan 06, 2009

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Removing paper jams from printers can be tricky. You'll want to be careful to not tear off the paper. Always try to pull the paper in the feed direction if you can. The Samsung should have a doo in the back or in the paper area that can be opened to assist in removing the jam. If this persists, you may need to replace the paper feed rollers.

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If the paper is jam in the printer


Without more specific information on where the jam is occurring in the printer difficult to provide a specific solution.

However, if you are having problems with paper jams you may find it helpful to work through the interactive troubleshooting guide found on this page under the Troubleshooting tab:

http://www.samsung.com/sg/consumer/pc-peripherals-printer/printer-multifunction/mono-laser-printer/ML-2510/XSS/index.idx?pagetype=prd_detail&tab=support

Under the FAQs tab on the same page you will find 3 guides for avoiding paper jams and 1 guide for clearing paper jams.

Trust this is helpful. Please vote. Thank you. :)

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Hi,

you may want to check again on the printer.if it show paper jam.

open up the fron door and bnack door. remove the toner and check if there is any small pices of paper still jam in the printer.

if not try and see if the fuser flag is not sitting properly. you might need to do small adjustment.

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Hi,
Remove the jammed paper. Unplug the printer from the mains and PC. Inspect the rollers, etc for tiny paper piece(s) that may be stuck, or other debris. Try to clean rollers and make sure they are dry.
Keep printer unplugged for about 2 minutes and replug and try a test print.
Also make sure that you have waited long enough for the printer to heat up before giving a print job.
Finally, it could be an issue with the paper sensor. If this is the case, you will probably have to take the printer in for servicing..

Hope that helps!

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try to arrange the paper properly..

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