Question about Cobra Digital DC6550 Digital Camera

3 Answers

Can not install soft ware

I get that it has not been insatlled from the CD from "D: drive .The phottags installed just fine

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3 Answers

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Hi,

If part of the CD did install then we can safely assume that the CD drive works. If the Camera did not install perhaps it is because the PC can not detect the presence of the camera which normally would be connected through the USB ports.

If you are using Windows Vista, this may be caused by known Vista issues with some USB devices. Microsoft has recognized this and has issued an update/patch. Initially pls update Windows specifically the USB drivers.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Posted on Apr 04, 2008

  • Louie  Role
    Louie Role Apr 04, 2008

    Ooopps, sorry to double up gentlemen. My compliments and regards.

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Dear mrmuddbones,

This would be easier to troubleshoot if it was stated a bit clearer and with some more info regarding your operating system and your system (desktop or latptop)

Nevertheless I will try to help as well as I can. I think it may be solved in a matter of minutes.

Firstly please download the Cobra Digital Driver Files for windows 2000/XP (Only if you have any of these operating systems) at the following link. (Simply press left click and the download will be begin)

http://cobradigital.com/drivers/DC6550.exe

Then please download the Users Manual at the following link. (You need this only if you dont have the original users manual)

http://cobradigital.com/manuals/1/DC6550.pdf

Please follow the instructions carefully from page 10 and the camera will be installed to the Operating System with success.

Remember: Do not have the camera plugged in during the installation of the driver!


Windows Vista Installation

If you have Vista please load the installation disk at the CD/DVD-ROM Drive and connect the camera to a USB port. The process will be automated.

After that it is a matter of the photags Utility to understand that the camera is installed and ready to Use.

Regards
Please dont forget to rate this solution if you found it to be usefull.

Posted on Apr 04, 2008

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Here are the drivers for your camera
http://cobradigital.com/drivers.php?cat=1

4th link from the bottom

"Model DC6550
Select the link above to begin the download process."


If that doesnt fix it let me know! Good luck.

Posted on Apr 04, 2008

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