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Help!!!!!!! my acer 5701. windows event log is telling me my system is critical and i have alot of errors, ive downloaded a tool maintance to repair it all but i still have performance issues and start up issues etc... my laptop is running so slow. and im getting blue screen errors? can you help pleaseeeeeeeeeeeee

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  • 349 Answers

Do the following: (this checks for a software problem)when booting up press F8 and when you get to the menu, boot up into safe mode,
· then restore the pc back to a date before you had the problem, and/or remove any program or hardware you installed prior to you having the problem,
· run, up to date anti virus and anti spy ware scans
once you have done this and you still have a problem

  • put your windows system disc in the drive ,cancel it if it starts trying to install,
  • then go to start/run type in "cmd" then hit the enter key, when a dos box opens up
  • type in "sfc/scannow" without the "",
  • windows will check all its system files and drivers , and if it finds them corrupted or missing it will replace them.
good luck and let me know how you get on
Terry

Posted on Apr 04, 2008

  • terry Apr 04, 2008

    please rate my efforts

    Terry

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Posted on Jan 02, 2017

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Downloaded whatsapp but when I want to use it it


depending on the error stated in the event log there is a specific reason why this program isn't working, reinstalling it should solve your problem.

Aug 26, 2014 | Computers & Internet

Tip

How to Fix Blue Screen Errors (BSOD)


<p>Blue screen errors, or blue screen of death (BSOD) errors, are the most severe errors Windows can encounter. Since Windows can not recover from this kernel level error, a blue screen is displayed with the error details. The error details contain a STOP error code, which indicates the type of error.<br /> <p>There are a lot of possible causes for blue screen errors, but most of them relate to the computer hardware. The cause of a BSOD error can be a temperature problem, a timing error, a resource conflict, hardware failure, a corrupt registry, a virus or simply a device incompatibility or driver error.<br /> <p><b>How to analyze blue screen errors</b><br /> <p>The first thing to do to analyze a blue screen error is to check the meaning of the STOP error code. You need to stop Windows from rebooting when a STOP error is encountered. Once the blue screen of death is shown, you can check the meaning of the STOP error code. Together with the filename of the driver or module, this will give an indication of the error cause.<br /> <p>Another option to analyze the cause of the blue screen error is to look at the Windows system event log or to debug the memory dump (minidump) that Windows created when the error occurred. The event log can be viewed using the event viewer. Right-click Computer in the Start menu, and then select Manage. In the Computer Management window select Event Viewer. The information in the event log can be of great help to isolate the cause of the blue screen error.<br /> <p>Reading the minidump requires a bit more technical knowledge, but Microsoft has tools to read the minidump.<br /> <p><b>The most common cause of blue screen errors</b><br /> <p>In reality, the most common cause of blue screen errors is a device driver problem. Outdated, incorrect or corrupt drivers can cause the system to encounter a STOP error, resulting in the BSOD.<br /> <p>So the easiest way to try and fix a blue screen error is to reinstall and update your system's device drivers. This will ensure that all driver bugs are fixed and that all hardware has the correct driver.<br /> <p>If you know which device caused the error, you can update or reinstall that driver first. The file name in the blue screen of death can help identify the driver. Look for a file with the .SYS extension and search for that file name.<br /> <p>If you do not have the drivers for all devices, or are not comfortable updating your PC's drivers manually, you can use a driver update tool to find, download and update all device drivers for you. Such tools will accurately identify your computer hardware, including any device causing an error, and automatically install the latest drivers for it.<br /> <p>In most cases updating or reinstalling drivers will solve your blue screen errors.<br /> <p><b>Other causes of blue screen errors</b><br /> <p>However, if updating device drivers does not fix the blue screen error, there are a number of additional things to try:<br /> <p>Load the default BIOS values - resource conflicts and timing issues can be caused by incorrect BIOS settings.<br /> <p>Update the BIOS - especially after adding new hardware or installing a Windows service pack this can help fix issues.<br /> <p>Update Windows - missing updates, including service packs can be a source of stop errors.<br /> <p>Check your system - run a virus scan and spyware scan after updating your definition files.<br /> <p>Driver rollback - if you have recently updated a driver, you can use the driver rollback to revert back to the previous driver version.<br />

on Nov 29, 2010 | Computers & Internet

Tip

How to View Windows Minidump Files


First of all, you need to configure Windows to save these important log files. Most of the time, this is already done automatically, however follow these steps to make sure these log files are being saved.

1) Click on Start

2) Right-click on My Computer

3) Click on Properties


4) In Windows XP , click on the Advanced tab. In Windows Vista , click on the Advanced System Systems option on the left side of the screen.


5) Under Startup and Recovery, Click on the Setting button

6) Under the System Failure section, you'll see the options for the memory dump file. Write an event to the system log should be checked along with Send an Administrative Alert. The debugging information should be set to the Small Memory dump (64K) and generally the Small Dump Directory is set to %SystemRoot%\Minidump. In most cases this is the C:\Windows\Minidump directory.

As far as the third check box is concerned, if this is checked the computer will automatically restart when a blue screen error message is encountered. So, if your computer is booting into Windows, then rebooting automatically most likely you are getting some sort of blue screen error message and its forcing the computer to restart. If you uncheck this box, then the message itself will appear so you can retrieve important details about the error.





b211806.jpg


Download and Installing the Debugging Tools to Read Minidump Files

In order to view the Minidump files, you have to download the following tools.

Debugging Tools for Windows including WinDbg

Although most of the time its not necessary, you can download the Symbol packages as well as the Debugging Tools so you can read the Minidump logs easier. Once you've downloaded the Debugging Tools for the correct version of Windows and installed them, open the WinDbg program by following these steps.

1) Click on Start
2) Click on All Programs
3) Click on Debugging Tools for Windows group
4) Click on WinDbg to open

The screen should look similar to the one below.



8c09571.jpg


Deciphering the Minidump Files

In the WinDbg program, click on File, then click on Open Crash Dump

Browse to the following directory on your hard drive and open a minidump log. The drive letter will be whichever drive you installed Windows on. In most cases, this is drive C.

C:\Windows\Minidump

After you open a minidump file in WinDbg, scroll to the bottom of the file. You should see a line that says Probably caused by:, followed by a filename. This is the problem file. In my case the file was related to the ELock Program in the Acer Empowering Technology set of tools. I simply uninstalled this program from the computer and the blue screen and problem went away.

Probably caused by : eLock2FSCTLDriver.sys ( eLock2FSCTLDriver+11332 )

Although you may not recognize the file that is causing the problem, it definitely helps in tracking down a solution for the blue screen error message and resolving the issues.





on Jun 25, 2010 | Computers & Internet

1 Answer

When trying to log on to my account I get the message


if its an error message
click start control panel administrative tools computer management then select event viewer this may vary depending on what operating system you have

extend the events there you will see errors in red you will no what exactly what the error was and at what time it occured

you might be able work your way through the problem
if you need more help with this post a reply with the error message details

if you cant login to your account on your computer

restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse
allowing you to attempt to repair your computer

you could select the option start at last known configuration that worked this will tell what file has been corrupted or missing or it might be a hardware problem

then select restart if the problem still persists f8 back into safe mode you might need to select your operating system to load into safe mode

click start control panel administration tools computer management in the left panel events + to expand then system you will see all errors in right panel right click select properties this will tell you what has occurred and the time it occurred


hope it helps

Aug 07, 2012 | HP Computers & Internet

1 Answer

How can I channge event log if I can't enter set up with F2


if you want to get the event log and the error code

click start control panel administrative tools computer management then select event viewer this may vary depending on what operating system you have


extend the events there you will see errors in red you will no what exactly what the error was and at what time it occured

hope this helps

Jun 29, 2012 | Computers & Internet

1 Answer

ACER ASPIRE X3910 EVENT ID 41 KERNEL POWER CRITICAL


If it just stopped and restarted proper is nothing to worry cause it seam just like a memory dumping error or so ..If it asks to choose a boot on start ..just start normally or choose to start with the last known configuration that worked.
If it do not want to start it may be a case of corrupted boot file ..and need to repair the boot configuration using a operation system disk or the recovery partition ..My advice is to reinstall a clean copy if it makes troubles again ..It may have something in the system that cause it ..and reinstalling will remove the settings and programs ..and when you install them again try them one by one ..and you will know which one is not supported..

Nov 21, 2011 | Acer Aspire X3910-U3012 (PTSED02010) PC...

1 Answer

My problem is my computer is always reastart in working my opareting system is windows 7


This sounds like a hardware issue, you need to check your error logs and see what is happening. Hard drives sometimes manifest errors like this. The Windows error logs are listed under the EVENT viewer, press start and type event. What you are looking for are errors or critical errors. warnings and information is of little concern. If these logs do not show errors, of significance, hard drive is suspect, again, as failure precludes the error being written to the disk.

Dec 15, 2010 | Computers & Internet

1 Answer

MY ACER DESKTOP IS CONSTANTLY HANGING


You need to find the cause, check that antivirus is not running something, check your event logs and see if any critical errors....There are tons of items that can cause this, even down to precicely what you wanted the machine do do when it hangs.

Oct 17, 2010 | Acer Computers & Internet

1 Answer

I can't shut down my PC,It restarts again!


This behavior may occur if Windows stops responding during a typical operation or during the shutdown process. By default, the computer is configured to automatically restart when Windows stops responding. To view this setting, follow these steps:
  1. Click the Start button, right-click My Computer, click Properties, click the Advanced tab, and then click Settings under Start up and Recovery.
  2. Under System Failure, view the Automatically restart check box. If the Automatically restart check box is selected, Windows automatically restarts if the computer stops unexpectedly.
If your computer constantly restarts while you are using it, or if you are trying to shut down the computer after it has stopped unexpectedly, click to clear the Automatically restart check box. If you clear this check box, you receive an error message when the computer stops responding. This error message may describe the cause of the problem. You can also review the system log in Event Viewer to view the critical stop error that occurs when the computer restarts. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: 308427 (http://support.microsoft.com/kb/308427/ ) HOW TO: View and manage event logs in Event Viewer in Windows XP To configure the way that Windows responds when the computer stops unexpectedly, follow these steps.

Note: You must be logged on as an administrator or a member of the Administrators group to complete this procedure. If your computer is connected to a network, network policy settings may prevent you from completing this procedure.
  1. Log on to the host computer as either an administrator or the owner.
  2. Click Start, and then click Control Panel.
  3. Under Pick a category, click Performance and Maintenance.
  4. Under the or pick a Control Panel icon section, click System.
  5. Click the Advanced tab, and then click Settings under Startup and Recovery.
  6. Click to select any one of the following check boxes under System Failure:
    • Write an event to the system log
    • Send an administrative alert
    • Automatically restart
    At last if nothing works then clear the "Star up"
  7. C:\Documents and Settings\All Users\Start Menu\Programs\Start up
    If you are not satisfied then If you are using XP then repair it.

thanks

Jul 05, 2010 | Computers & Internet

3 Answers

Windows event log service wont start, error code 5


Your right its not a virus, and its not because your running one of the top anti- virus software,the problem is else where.
Have you checked the log files to see if you have permission?????
Have you checked event viewer to see if you have permission????

I need to know or the fix I have for you will not work.

Mar 13, 2009 | Dell Inspiron 530 Desktop Computer

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