Question about Sub-Zero Bottom Freezer Refrigerator

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Subzero 550 water drain in refrigerator section backs up

My water drain backs up regularly and floods/freezes the lowest shelf. It also drips into the freezer drawer icing it shut. How do you unplug the drain and or stop it from freezing up?

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  • colpaul Apr 08, 2008

    Regular ice build up below the drawers. Also an increase of mould which I can't seem to eliminate. I have tried using a steam cleaner and bleaching.

  • rkhan138 Jul 02, 2008

    i have the same problem, i know some folks are suggesting to drain it with a pump and put a copper wire to solve the problem. i'm not sure how perform these steps on my built in frig. any advise would be greately appreciated.

  • Anonymous Mar 23, 2014

    Need to take out top drawer of freezer to remove two back screws to unplug drain

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The problem is that the water freezes in the drain, either because the door is not sealing good, it's open too often or there is mold in the catching tray and tube. Best solution is to take a turkey baster (pump), disconnect the flexible tube from the tray, by pulling down, take a large cup with very hot water mixed with a spoon or 2 of Clorox, fill the baster with that mixture and pump it on the drain tube. You have to do it several times, water will come out, but do it until you hear a "woosh" sound and the water goes freely on the drain. Also spill some of that mixture in the tray so it kills the mold.

Posted on Apr 17, 2008

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Try to defrost system get a tube that fits the drain hose, then they to blow it out.... if that does not work.. you might have to install a new drain... you have to pull out unit to get back side.. to install new tube... another point. subzero does make a tube heater that does go in the drain.. part number 4201290. also, make sure that the drain trough is clean and the silicone is still in tack...

Posted on Apr 15, 2008

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Simply defrosting the drain is a temporary repair. A service tech will typically have two choices for this repair... a drain tube heater wired to the evap. motor or a floor heater package that includes drain tube heater but also has a heater for the bottom of the refrigerator mounted under the crispe drawers. This floor heater package almost always cures the problem.

Posted on Sep 27, 2009

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550 sub zero foam is wet and driping. ice maker water line disconnected. drip tube is clear

Posted on Jun 29, 2011

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Model LFX28968ST. Why is water dripping onto lower freezer drawer?


Richard, sounds like the drain plug/ hole is plugged.
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Freezer drain is clogged, I guess, water dripping on the floor, ice buildup on bottom of second door, it has an ice machine built in, what do I do? I'm a female.


Good Morning Andi.

the good news is that the fridge is not likely doing this because you're female, and your description of what has happened with power outages sounds like that's very likely the culprit - a fair amount of melted water dripping, then power comes on and freezes water in the drain.

I don't know your specific model, or if you know where the drain is. it's likely down in the bottom of the freezer compartment. If you remove the lower drawer, or unpack the lowest area, the floor will likely slope toward either an overt hole, or to a slit/hole in the back. If there is actual ice frozen on the lowest shelf/shell of the freezer, you'll want to get rid of it.

Easiest and safest route (as in least likelihood of damaging the freezer or hurting anyone)
  1. Turn the fridge off. It won't be off long enough to risk much thawing, but you don't want the cooling coils actively pulling heat from what you do in the next step.
  2. Hot, even scalding water. Especially if there is overt ice at the bottom, pour small dribbles in at the edge. Some will go across the ice and melt a bit of the bulk. Some will trickle down between the ice and the freezer floor. Do this a couple times, then see if you can pry up sections of the ice from the floor. Pull out as much as you can of the bulk ice. You'll likely want to get a couple of towels out since you'll likely get some water on the floor.
  3. Once you've cleared overt ice from the freezer floor, pour some more hot/scalding water onto the plug, or into wherever the floor slopes to. Be patient and don't pour too big a volume. Ideally, after a few modest pours, you'll get water coming out from under the fridge. If the lower panel will pop loose, get in and use a towel to pick up as much of the water as you can. pour a bit more hot water through and verify it pours through to the floor (or possibly a catch pan).
  4. If you get this far, dry the freezer floor as best you can with the towels, replace the drawer or any unpacked foods, close the freezer, and turn the fridge back on. It will probably be back to normal.

    Good Luck!

    D

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Hotpoint model #ctxy14epjrwh slow water drip from inside of the refrigerator. inside the top of the frig, center, there are several components that appear to come down from the freezer. the lowest one...


That water is from the melting frost of the automatic defrost cycle. Their is drain in the freezer behind the back wall under the evaperator coil that is blocked, so instead of defrost water draining it's pooling in the freezer or in some case espically on models with the freezer on the top,the water is leaking from the freezer vents into the fresh food compartment.
The way to clear the drain is remove back plate and remove all ice build up and GENTLY make a small hole in drain through then totally flush w/warm water.
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Kenmore elite - Water dripping from freezer to refrigerator


Your refrigerator has a defrost drain blockage behind the evaporator in your your freezer compartment. Some models like yours have leak in the turns as the water leaves the freezer. I recommend that you unplug and remove the cover to the evaporator and check the defrost condensate tray below the evaporator. A wet vacuum cleaner and poring a solution with clorox in the drain will help you clean locate the leak and where the blockage may be downline.. I do have the manual on yours and can help you solve this. Some times this is a factory defect and I can help you solve the freezing drain problem. Let me know, Sea Breeze

http://fixitnow.com/wp/2009/05/26/the-permanent-cure-for-repeatedly-freezing-condensate-drains-in-whirlpool-roper-kitchenaid-top-mount-refrigerators/





http://servicepartstec.blogspot.com/

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Water dripping from freezer onto top shelf of fridge with ice buildup back of freezer


the defroster isn't close enough to the drain to be effective. remove the back wall of the inside of the freezer, remove the excess ice. clear out the ice from the drain using hot water and a turkey baster. there is a kit from whirlpool that uses a piece of metal and a screw around the defrost rod, but I found out that a piece of 14 gauge solid core wire with the insulation stripped off works great too. stick the stripped wire into the drain, 2 to 3 inches, and wrap the rest around the defrost rod.

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Water dripping from freezer onto top shelf of fridge with ice buildup back of freezer


Hi, I can help you. The drain is plugged in the freezer section. Could I get the model #?
Some models need an after market drain heat strip added.
Please let me know and I can get you through tis.

Thanks
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The problem with the water is that the drain tube is plugged. The easiest way to fix this and to save money is to unplugg the refrigerator and leave the doors open all day. This will thaw out the drain tube without a service technician coming out. That will fix that problem. With it freezing the food on the where its not supposed, This may be a bad cold control. But try unplugging the unit for a day with the doors open and this may fix both problems. (i know it will fix the water issue)

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sounds like drain in freezer is clogged and has iced over

so when unit goes into defrost water leaks into freezer bottom and freezes

you can either shut off fridge for a day and let ice in drain melt
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or u can take back cover off freezer section pour hot water in drain pan and make sure drain hole is cleared and draining down to pan

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Water freezing on the tray section under the freezer drawer.


sounds like you have a clogged defrost drain tube. removing back panel of freezer will give you acess to drain trough, melt away the ice with a hair dryer, youll find a drain hole under there somwhere,pouring boiling water down the drain will clear it pretty quickly( i use a steam machine purchased from the infomercials works awesome, after you clear it and all water drain down tube wrap a piece of solid copper wirearound the heater( black calrod heater right above the drain trough) and stick it in the whole maybe an inch or so. now everythime the heater comes on to defrost it will prevent the hole from freezing over

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