Question about Apple iPod shuffle MP3 Player

1 Answer

Ipod not working

No setup assistant appears when i plug ipod in

I can't down load on my pc

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  • cherylwains Apr 20, 2008

    i have windows 98. just got ipod shuffle 512MB from a friend(used,of course), i can't get it to work.i'm showing usb problem. i figuered i need to download software for it, but have been unable to find something campatable with win 98 OS. have any suggestions? Thanks, Cheryl

  • jeaczea Apr 23, 2008

    when i plug my iPod into my pc, my pc wont "read it and support the device"recognize it ah a storage device or etc". do you think i need a driver for this, were will i get a driver for this ipod shuffle? please help me thank you very much god bless!

  • philllyy Apr 26, 2008

    i cant find my songs

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1 Answer

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  • Apple Master
  • 13,433 Answers

Start with these five simple solutions: Reset, retry, restart, reinstall, or restore

http://www.apple.com/support/ipod/five_rs/

If you need more assistance let me know. I'm here to help.

Posted on Apr 17, 2008

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1 Answer

MY IPOD NANO IS FROZEN


i will be glad to assist you with this. If this step doesnt help please let me know and i can instruct you on how to reset your ipod.
  1. Toggle the Hold switch. To do this, slide the switch to Hold (an orange bar appears) and then slide it back (orange bar is hidden).
  2. Reset the iPod by holding down the Menu and Center buttons for 10 seconds.
    • If the Apple logo appears on the display, connect the iPod to a computer and verify that it appears in iTunes and can play music. If the iPod appears in iTunes and can play music, no further troubleshooting is needed.
    • If the Apple logo does not appear or the iPod is not seen in iTunes, connect the iPod to a power source by either plugging it into an Apple iPod USB Power Adapter or directly into a computer's USB port.
  3. Let the iPod charge for at least 20 minutes. Note: If the iPod is connected to a computer, make sure the computer does not sleep, standby, or hibernate during the 20-minute charging period.
  4. After the iPod has charged for at least 20 minutes and while it is still connected to the power source, toggle the Hold switch again as in step 1.
  5. Try resetting the iPod by holding down the Menu and Center buttons for 10 seconds.
    • If the Apple logo appears on the display, connect the iPod to a computer and verify that it appears in iTunes and can play music. If the iPod appears in iTunes and can play music, no further troubleshooting is needed.
    • If the Apple logo does not appear or the iPod is not seen in iTunes, try putting the iPod into disk mode and restoring.
  6. Try putting the iPod into disk mode.
    • While in disk mode, connect the iPod to iTunes and try to restore.
    • If the iPod is still not recognized by iTunes, the iPod should be serviced.
If you need further assistance please feel free to follow up with a comment and i will be here to assist you. If this assisted you please feel free to rate the solution. thanks and have a great day.

Aug 20, 2010 | MP3 & Digital Media Players

1 Answer

Setup assistant won't appear


they is no setup assistant in itunes.
when your ipod mounts to itunes the first thin you will see is the summary page which shows an ipod and allows you to change the name.
on the left you will see your ipod and folders appear in the blue shaded column.
so hook it up and enjoy.
Warning: if you sync the ipod to your computer it will delete everything except what actually came from your computer.

May 19, 2009 | Apple iPod nano

1 Answer

I get a sync error-48 on my ipod 3rd gen when plugged into pc


You need to restore the iPod using the latest version of iTunes. This error usually occurs on mac computer's. However, restoring is the same trouble shooting option for both. Below I have posted a step by step on restoring your iPod just in case you need the information :)
How to restore iPod (ARTICLE NUMBER HT1339)
Open iTunes, and then connect your iPod to your computer using the USB or FireWire cable that came with your iPod.

After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel and you will see information about your iPod appear in the Summary tab of the main iTunes windows.

Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download the latest iPod Software.

The 4 possible restore options are: Restore Option

1: Restore - Restores with same iPod Software version already on iPod. Restore Option

2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available. Restore Option

3: Use Newest Version - Restores with the latest iPod Software available. Restore Option

4: Restore and Update - Restores with the latest iPod Software available.

If you are using a Mac, a message will appear prompting you to enter an administrator’s name and password.

A progress bar will appear on the computer screen indicating that the first stage of the restore process has started.

When this stage is completed, iTunes will present one of two messages on screen with instructions specific to the iPod model you are restoring.
Restore Instruction 1: Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).


Restore Instruction 2: Leave iPod connected to computer to complete restore (typically applies newer iPod models).

During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage.

Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.

After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.

Apr 03, 2009 | Apple iPod nano 3rd Generation

1 Answer

Can not transfer or down load music to my new Ipod


Download a free copy of itunes.after install plug ipod in and set-up.a new ipod does not have files required for loading.Your download is here https://swdlp.apple.com/cgi-bin/WebObjects/SoftwareDownloadApp.woa/2192/wo/axb8uETTTfApwgQBbo5pX0/2.5.If you require further assistance contact me here at FixYa.please do not forget to vote.RICHARDM69

Dec 17, 2008 | iRiver E100 Digital Media Player

1 Answer

DOWN LOAD PICTURES FROM NANO IPOD TO PC


insert the datacable! and install setup then ipod drive in pc then you can download from ipod to pc!

Jun 30, 2008 | Apple iPod nano

1 Answer

Acting up


I'm not appel tech support - dont know about the warranty.

I suppose you have tryed reseting it? how about restore?


Restore
  • Note: Because Restore erases all of the songs and files on iPod, make sure to back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your itunes Library.
How to restore your iPod:
For Windows:
  • 1. Make sure you've reinstalled the latest version of itunes.
  • 2. Open itunes, and then connect your iPod to your computer.
  • 3. After a few moments, it will appear in the source list in itunes.
  • 4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main itunes windows.
  • 5. Click the Restore button. You will be prompted with one or more restore options that may prompt itunes to automatically download of the latest iPod Software. The 4 possible restore options are:
    • Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
    • Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
    • Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
    • Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.
  • 6. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, itunes will instruct you to leave iPod connected to your computer to complete restore.
  • 7. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
  • 8. After stage 2 of the restore process is complete and the iPod is connected to the computer, the itunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.


if this didnt work then here is the online service assistant you can check your warranty status etc and get repairs here
https://selfsolve.apple.com/GetWarranty.do

Jun 03, 2008 | Apple iPod nano

1 Answer

Help please.desprete


It's most likely your computers firewall on the pc which is blocking it.

Turn it off and try again

Restore
  • Note: Because Restore erases all of the songs and files on iPod, make sure to back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library.

How to restore your iPod:
For Windows:
  • 1. Make sure you've reinstalled the latest version of iTunes.
  • 2. Open iTunes, and then connect your iPod to your computer.
  • 3. After a few moments, it will appear in the source list in iTunes.
  • 4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main iTunes windows.
  • 5. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:
    • Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
    • Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
    • Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
    • Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.
  • 6. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.
  • 7. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
  • 8. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.

May 24, 2008 | Apple iPod MP3 Player

2 Answers

30 gig iPod after plugged up to computer completely stopped working


you said its not responding to the reset trick nor turn on or charge, plug ipod to pc via usb plug. go to my computer find the ipod it shoudl show up as a hard drive. if it is there click on it and copy the ipod software to the pc (non music). now format the ipod (you was going to erase it any way) once formatted copy the ipod software from pc, back to ipod. this should make feel and act as new again. download and updated version of itunes and put your music onto ipod. feel free to rate this suggestion

May 11, 2008 | Apple iPod MA446LL/A MP3 Player

1 Answer

Ipod nano 2nd gen 8GB


You have to use iTunes on your pc and restore the ipod

Restore
Note: Because Restore erases all of the songs and files on iPod, make sure to back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library.

How to restore your iPod:
For Windows:

1. Make sure you've reinstalled the latest version of iTunes.
2. Open iTunes, and then connect your iPod to your computer.
3. After a few moments, it will appear in the source list in iTunes.
4. Select your iPod in the source list and you will see information about it appear in theSummary tab of the main iTunes windows.
5. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software.

The 4 possible restore options are:

Restore Option 1: Restore - Restores with same iPod Software version already on iPod.

Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.

Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.

Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.

6. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.
7. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
8. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.

If you need more assistance let me know, I'm here to help

Apr 13, 2008 | Apple iPod nano 3rd Generation

2 Answers

Ipod nano setup assistant


If you are new to thee ipod then you will have to download the program called itunes at http://www.apple.com

Mar 15, 2008 | Apple iPod nano

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