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I have just bought new computer & installed my Adobe Professional 7. When I try and make a PDF file on Adobe I get the message "missing PDFMaker Files" I have checked the disabled list and it is installed. Not sure what next.

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  • Plaza100 Apr 04, 2008

    I am not sure if you have the latest Vista. But I cannot find all the tabs etc you have described on my windows word 2007 program.

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To manage your Disabled Items list in a Microsoft Office application:

1. Open the Microsoft Office application (Word, Excel, Publisher).
2. Choose Help > About [the application name] .
3. Click Disabled Items.
4. Select Adobe PDF from the list, and click Enable.
5. Quit the Microsoft Office application, and then restart it.

If the error message continues to appear after you enable Adobe PDF, then check the security level for macros in Word:
1. Choose Tools > Macro > Security.
2. In the Security dialog, click the Security tab.
3. Choose Medium or High.
4. Do one of the following:
-- If you chose Medium, then click OK.
-- If you chose High, then continue with steps 5 through 7.

5. Click the Trusted Publishers tab.
6. Check Trust all installed add-ins and templates.
7. Click OK.

PDFMaker and the right-click context menu should function again.

Background information:

Microsoft Office automatically disables applications it perceives as causing functionality problems. Adobe Acrobat and the Adobe PDF plug-in do not cause functionality problems; however, Microsoft Office may mistakenly mark Acrobat or PDF plug-in functionality as a problem when updates are run or when Office closes prematurely.

Posted on Apr 04, 2008

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  • Ginko
    Ginko Apr 04, 2008

    Go to adobe and download the latest update for Professional. Download also reader 8.1. The problem should disappear.

  • Ginko
    Ginko Apr 04, 2008

    Check this thread, it is a known problem.

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change PDF readers program.if yuo absolut want adobe acrobat uninstall it download new version.install that but be sure of get out all old files.in C\

Apr 01, 2013 | Computers & Internet

3 Answers

When I open an attachment-pdf for instance. or any attachment for that matter. The windows media player opens, with an error message saying it cannot open this type file. is this an adobe reader problem


Sounds like your files are not assigned to the correct program.

Open Windows Explorer and find a pdf file.

Right click on it and choose Open With...

Select Adobe Reader and check the box at the bottom that says:

Always use the selected program to open this kind of file.

Click OK.

All pdf files should then open in Adobe.

You can do the same with any other type of file by choosing the program you want to open it with.

Thanks for using Fixya.

Mar 31, 2010 | Computers & Internet

1 Answer

Brand new computer and i did not install the adobe it came with the computer Vista basic and i get the 1311 error message when i try to run adobe computer 1 day old !


no big problm if u comp is new r old...

When you try to install Adobe Acrobat 6, 7, 8, or 3D on Windows, the installer returns the error message "Error [1311, 1335 or 2350]. Source file not found: [drive name]:\ Adobe Acrobat [version]\data1.cab. Verify that the file exists and that you can access it." If you click Retry, the installer returns the error message "Cannot find the file Adobe Acrobat [version]\data1.cab."
Solution Perform one or more of the following solutions:
Solution 1: Check the Acrobat CD-ROM.

Make sure that the CD-ROM from which you are installing is free of dirt and debris. If necessary, clean the CD-ROM with a soft, lint-free cloth.
Solution 2: Temporarily disable anti-virus software, and then install Acrobat.

For instructions, see the documentation for the anti-virus software or contact the manufacturer.
Solution 3: Extract the compressed installation files, and then install Acrobat.

  1. Right-click the folder and choose Extract All.
  2. Follow the on-screen instructions.
  3. To install Acrobat, double-click the Setup.exe file located in the folder that contains the extracted files.
Solution 4: Uninstall the CD-ROM drive and let Windows redetect it, and then install Acrobat.

  1. Right-click My Computer and choose Properties.
  2. Click the Hardware tab, and then click Device Manager.
  3. Expand the DVD/CD-ROM drives section.
  4. Right-click each device listed under DVD/CD-ROM drives and choose Uninstall. Click OK to confirm.
  5. Close Device Manager and restart the computer.
  6. After Windows redetects the DVD/CD-ROM drive(s), insert the Acrobat CD into the CD-ROM drive and install Acrobat.
Solution 5: Install Acrobat from the desktop.

  1. Insert the Acrobat CD into the CD-ROM drive.
  2. Copy the Acrobat folder from the Acrobat CD to the Desktop.
  3. Double-click setup.exe in the Acrobat folder on the Desktop, and then follow the on-screen instructions to complete installation.
Additional Information Errors 1311, 1335, and 2350 occur when the Acrobat installer is unable to access the necessary files from the CD-ROM drive. These same errors may also occur if antivirus software interferes with an installation or if the installation files are compressed.


thank u sir,, if u feel i helped u, then plz vote/rate me with good marks..thank u!!

Jul 18, 2009 | Dell Inspiron 530s Desktop Computer...

1 Answer

I have 2 .pdf files. One named test.pdf the other test(2).pdf. When I open test(2).pdf it actually opens the test.pdf file not the (2). Why would that be. I am using adobe 7 professional. When i try...


1. try renaming the files with 2 complete different names - hightlight the icon, press f2 and change the name. (if you the extension pdf in the name, make sure you only change the part of the name that is to the left of the ".pdf" and leave the ".pdf" part unchanged otherwise you maybe damaging the file for good. then try again.

2. reinstall adobe.

Sep 24, 2008 | Computers & Internet

1 Answer

Unable to download pdf file


You need to update your reader. Go to the www.adobe.com/acrobat site and locate the dowlnload file for the latest version

Uninstall your current reader.

Turn off all running programs including your virus control while you download and install the new software.

Restart your computer.

Thank you for using Fix Ya!

Aug 22, 2008 | Computers & Internet

1 Answer

When I want to open a PDF File sent to me from anywhere, my internet freezes immediately(every time!!) & says "Adobe has experienced an error & has to shut down". At which point, the...


uninstall adobe and go to google and type in free download for adobe reader it will give you alot of hits but pick the first one, you will have to reinstall it but it will give you the newest adobe reader

thanks tazman
hope this works for you

Aug 19, 2008 | Computers & Internet

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