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Make sure your volume is turned up on your ipod and in the car make sure nothing else is playing. Also check your instruction book and if all fails take your car back to where you bought it from and explain what has happened also make sure it's properly pluged in!
I've had this problem before, but not on this specific head unit. You most likely have your audio setup to 5.1 or other surround format, yet have nothing hooked up to the center channel output of the head unit.
Unless you've currently hooked up the center channel to an amplified speaker, or gotten out of a surround mode, you're not going to hear anything.
If you do have everything hooked up right and are sure the settings are correct, possibly a blown amp in the head unit.
Hello my name is Israel and I will try to help you out. I have read your problem and what stood out was where you hooked up an ipod and no noise was heard. Do you hear noise when a cd plays? Do you hear noise when the radio plays? When else do you not hear noise?
Does your subs play when you are playing a cd?If yes then you need to check the turn on lead for your sub amp and make sure your jensen deck is putting 12 volt out when your dvd is playing.If it is not you need to find the correct amp turn on wire, if it is then you may have to re equilize your sound when you are playing dvds.
some of the newer dvd's are made double layer and recently they've been working on triple layer dvd's. basically a single layer dvd holds 5gb of information, a dual can hold 10gb and a triple can hold 15gb (those are approximates). by making it more layers, they can put the fullscreen and the widescreen edition on the same movie disc. some of the 'lower end' dvd players don't have the capabilities to play these dual or triple layer discs.
it probably got jammed in there what you can do is unplug the power source and replug it back in a brief power push should eject the disk. make sure you have your unlock codes as the unit may think it got stolen if you undo the power. if that does not work to get it fixed around $89 bucks Thanks and please rate