Scratching sound when disc put into drive, wont read
Hey. I saw you replied to a thread that was about discs being put into the cd drive of the xbox 360, then makes a scratching noise, and is either unreadable or says to open tray. I am having that problem. Mine also beeps twice when it first starts to read. My wife was playing one of those dancing games, and your idea sounded like it could be what happened to mine, with all the bouncing around she was doing. Can you please explain more about the magnet thing you are talking about? Also, I cannot figure out how to get the shell of the xbox. Thanks
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Your CD/DVD drive has failed mechanically. Usually this is a physical problem where the disc is simply no longer in alignment with the laser. It does not necessarily mean something will make noise, and can be just one small part slightly bent or broken so the disk now moves freely top to bottom.
If you can do a warranty repair, you're set. But if you are no longer under warranty, you only have two options. you can try and replace the drive, which although odd shaped; I think is just a standard IDE drive, or you can shift the XBOX 90 degrees to Re-orient the box. In some cases this may let gravity hold in place what the internal mechanisms no longer are.
That might be something related to your Xbox 360 console itself or the disc you are trying to play on, so first have a look on the Xbox 360 game disc itself and check whether there is any kind of scratches or flaws on it.
If you find a scratch or a flaw on the disc that seems to be the reason and just to check it you can put any other game in your Xbox 360 console and try it once more, if the other game is working fine that definitely assures that it's a fault with the game disc & check on the scratched discs page on our web site for more information about the reason for this issue to occur.
In case there is no scratch or a flaw on the game disc try the following steps: 1- With no discs in the disc tray, go to the System section on the dashboard. 2- Select Console Settings. 3- Select Start Up. 4- Make sure it is set to Disc not dashboard. If it is set to dashboard, select Disc and try the game again. It should work. If is already set to disc or you tried setting it to Disc and still not working try the following steps: 1. Just clean the disc & put it back in your Xbox 360 console and see whether it's going to work again or not. 2. If it's still not working try also another discs to know whether it's an issue with the actual Xbox 360 console then or not. 3. If the other discs work fine you can try it then without the hard drive because it might also be something related to the hard drive. 4. If it is still not working so this game disc would be for sure faulty and you have the right to exchange it from the retailer you bought it from as it's not scratched.
In all cases if other game discs are giving you the same error message "To play this disc, put it in an Xbox 360 console" you need then to contact Xbox 360 customer support to send your console to get repaired or exchanged.
Though i fixed the Disc Read Error myself within
an hour but please test the below method at your OWN Risk. Please
also note that microsoft is no longer providing Extended warranty for
Check out this DIY Video Guide,that
explains step by step instructions to fix Disc Read Error
yourself within an hour. It also provides the money back guarantee in
case you are not satisfied. As i fixed my Xbox myself so i thought to
share it with you guys.
if your 360 is still under warenty with microsoft they will replace your games and your system. give them a call. If its not under warenty you will have to purchase a replacement disk drive as its clear the laser is off kilter. In the mean time i would suggest not putting any other disks into the system until the issue has been resolved. Good luck!