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After purchasing a Digital PhotoFrame (model#10ff2) I installed the sofware, plugged power to outlet and to photoframe, plugged in usb port to photoframe and to the PC. I am able to retrieve photos off my pc into the photoframe program, however, I receive a message of "photoframe is disconnected" when I try to import the photos from the PC to the photoframe. Can you help?

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Have you tried a basic restart of the system yet?

Posted on Apr 03, 2008

  • Benjamin Patri
    Benjamin Patri Apr 03, 2008

    turn off both the computer and the photoframe and make sure they are connected and then restart them.

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