Question about Agere (DSLU56KPCI) Modem

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Modem Problem? When I click on connect, the modem dials, but then the operator comes on and says that the call can not be completed as dialed. The phone line is fine and the modem checks out with PC doctor. The modem was fine at 4:00 but would not work at 7:00 the same day. Everything else seems to check out OK. Any suggestions?

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  • Magic_Flute Apr 04, 2008

    I HAVE tried to call at least three different numbers. It is not the number being called, it is with the computer itself. Trust me, I have tried just about everything I can think of!

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In order to really test your modem you need to call more than just 1 (your ISP's) number. If you are not getting 56k connects, you should try your modem with other local/toll/toll-free numbers. This is a list of some toll-free numbers, the 3Com "Line Test" Number (a toll-call), and links to various ISP local access number listings Setting up an account with a Free ISP is another way you can test and isolate modem/ISP problems.
1-847-330-2780 - USR Linetest number - this is a toll call; if you log-in as "Line Test" with a v.34 modem, it will attempt to determine if your line will support 56k connections.
1-847-330-4569 - US Robotics' V.92 Test number - this is a toll call; the server is a 3Com Total Control HiPer ARC running V.92 server side code that supports PCM upstream.
The following numbers use toll circuits but are free to the caller (as long as you don't log in):
1-800-245-3828 - (Canadian weather BBS)
1-800-590-4857 - (IBM Global network access # x2 and V.90 3Com Server)
1-800-784-3638 - (Netcom - supports V.90)
1-888-861-8490 - (MCI/Worldcom))
1-888-245-0113 - (AOL access x2)
1-800-716-0023 - (AOL alternate access)
1-888-296-3892 - (AT&T Worldnet accessV.90,x2)
1-800-638-1483 - (GTE Net access - V.90/K56Flex Ascend Server)
1-800-572-1959 - (Compuserve V.90,x2)
1-800-350-6885 - (Earthlink - V.90,x2)
1-800-853-7921 - (Earthlink - Flex)
1-800-534-7097 - (Earthlink - Flex)
1-800-304-4226 - (Shore.net - Flex)
1-800-320-4509 - (Ascend 56KFlex test line)
1-800-779-2966 - (Used to be MCI)
1-800-846-7562 - (Gateway BBS)

Posted on Apr 03, 2008

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Tip

How troubleshoot DSL and Dial-up


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