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Flat bed scanner does not work. Pictures and documents are very light when printed. Also scan to computer very hard to read.Product bought on 3/10/08 at Office Depot. They refuse to honor sale and I bought a 2 year extra warrentry.Scaner serial number is KCPA68082. i NEED ASSISTANCE TO GET A NEW SCANNER

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  • 518 Answers

You didn't say what Brand or Model, but either way, if I were You I would go back to them and demand to see a Manager. That's VERY bad business on their part, and most Managers will take care of the Customer.

Hope that helps...

Geno

Posted on Apr 04, 2008

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I've got a all-in-one printer of HP LaserJet M1120 MFP. When I switch it on the screen shows "Scanner Error 20". And I cannot use the scan function. It can print when connected to computer. I've rea


Hi,
Follow these steps to scan using HP software:Step one: Load the item to be scanned
  1. Make sure that the product is connected to the computer.
  2. Turn on the product.
  3. Load the item in the document feeder tray or on the scanner glass
Tip

Load the following items in the document feeder tray :

  • Single items
  • Items that are not easily damaged
  • Multipage, single sided items that you want to scan into one file
Load the following items on the scanner glass :

  • Single items
  • Items that are easily damaged, such as old documents and photos
  • Multipage, double sided items that you want to scan into one file

  • Option one: Document feeder tray
    1. Place the item into the document feeder tray. The printed side faces up and the top edge goes into the tray first.
    2. Adjust the width guides to fit the item.
  • Option two: Scanner glass
    1. Open the scanner lid.
    2. Place the item with the print side down on the scanner glass. For the correct position, see the engraved guide near the corner of the glass.
    3. Close the scanner lid.
Step two: Scan the item Use one of the following methods to open the HP scan window:
  • Double-click the HP scan icon (c02436443.gif ) on the Windows desktop. note.png NOTE:If you have more than one HP product installed, double-click the HP scan icon (c02436443.gif ) for the product you are scanning with.
  • Click Start (c01827528.gif ), click All Programs , click the HP folder, click the name of your HP product, and then click HP Scan .

Click the scan option for the item you are scanning. note.png NOTE:Depending on your HP product, you might not have all the following scan options available. c02448891.gif

Save as PDF Use this setting to scan text documents that are not editable. Use the Save as Editable Text (OCR) option to scan text that you can edit. c02448892.gif

Save as JPEG Use this setting to scan pictures and images.
Hope this information will be helpful.
Let me know.
Regard

Oct 29, 2011 | HP LaserJet M1120 MFP All-In-One Printer

4 Answers

HP Deskjet f4435 will print, but won't scan. Orange light blinks


When I press the scanner button the top power button starts blinking but the machine does not scan. I have not used the scanning function on this machine before. Please help...you may need to reinstall your ..

Aug 16, 2011 | HP DeskJet F380 All-In-One Printer

1 Answer

Can Lexmark x2470 scan and print a double sided document?


after reading the manual, http://www.lexmark.com/publications/pdfs/2007/2400/ug_en.pdf, yes it is possible - not that it tells you how to do it though so read on.
Until you become familiar with the process just use one sheet of paper at a time in the printer.
As you know, in the scanner the top right of your document goes to the right hand front corner of the scan bed (the clear window), place the page on the scanner and scan.
Pick up the printed sheet of paper and flip it so the left hand side edge is now in your right hand and the right hand edge is now in your left hand and you are now looking at the blank side of the paper.
Insert the page back into the sheetfeeder.
Flip the page to copy in the scanner so the rearmost edge of the paper is now to the front of the scan bed and the front edge of the paper is now towards the rear (you should now be looking at the page you scanned previously).
Scan the page.
you should have now scanned both sides of one sheet of paper to another sheet of paper.
as your printer does not have a sheet feeder for the scanner you have to do the process manually. hope this helps.

Apr 20, 2011 | Lexmark X2470 All-In-One InkJet Printer

1 Answer

Hp 7310 prints but receiving error message scanner failed. I turned it on and on and unplug still scanner failure but it prints from computer???


hi there!

if its a scan issue, you may need to uninstall/reinstall hp printer software. or check on the scan bed if the light is coming out when you turn on the printer. check out this link too, this have all the info you need and tech support for that printer:

http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&lc=en&dlc=en&product=391182

Apr 07, 2011 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

HOW DO I SCAN PICTURES TO MY MAC OSX


Load the item to scan You can scan from the scanner glass or from the ADF (Automatic Document Feeder) tray, if your product has one. Make sure that the product is connected to the computer. Turn the product on. Load the picture or document: Scanner glass : Place the item with the print side down on the scanner glass, and then position it according to the engraved guides around the glass (usually on the right-front corner or the left-front corner). Close the scanner lid. ADF : Place the item into the document feeder tray. The printed side faces up and the top edge goes into the tray first. Adjust the width guides to fit the item. CAUTION:Do not load photos in the ADF. Use the scanner glass instead to prevent damage to photos. Use HP Scan to start a scan Use HP Scan to scan items and edit them to adjust resolution or color, crop, remove red eye, etc. To scan a picture or document, follow these steps: Open the HP Scan program in the Hewlett-Packard folder. From the Scan Profiles screen, click either Pictures ( ) or Documents ( ) . Click Profile Settings , and then adjust any settings in the Capture , Adjust , and Page Options (for documents) or Enhance (for pictures) tabs as appropriate. If you want to save these settings as a custom scan profile to use in the future, follow these steps: Click the drop-down list to the left of Profile Settings , and then click Duplicate Selected Profile . Type a name for the profile in the text box under the profile icon. The new profile saves under Custom Profiles. Click Scan . Make any desired changes to the scan preview by using the icons available in the toolbar and the Adjust window. NOTE: You can use + and ? buttons in the Bottom bar to add or delete pages in the OUTPUT list. You can reorder pages by dragging them to new positions in the Sidebar. Select a destination from the Toolbar: If you opened HP Scan from other software, and want to send the scan to that software, click Return . If you are ready to save, print, or send the scan to a specific destination, click Save , Print , or Send . NOTE: If you are saving the file, make sure to select the file format that you want.

Jul 16, 2010 | HP Officejet 4315 All-in-One Printer

2 Answers

Scanner


Try updating the drivers. Take this link to Hp and either enter model number and then operating system or let Hp detect your hardware and select drivers.

http://www.hp.com/#Support

Aug 27, 2009 | HP PSC 1315 All-In-One InkJet Printer

5 Answers

Vertical line appears in scans using the ADF, but not with copies


happened to me after i fed a page with not-too-hard whiteout on it. the feeder makes the page run through a different piece of glass and i just had to clean it.

Aug 18, 2009 | Brother MFC 7840W Printer

1 Answer

Hp psc 1350 all-in-one


Source: HP support

( Click link above to read complete article and instructions )

Introduction A full feature software and driver package for Windows Vista is not available for your product. However, the Windows Vista operating system installed on your computer contains a basic driver solution for your product. With the basic driver, the buttons on the product do not function and some of the advanced product features are not available. But you can still print, scan, and import and view images on a memory card, using the workaround procedures in this document. Use the following instructions to install the basic driver in Windows Vista, and then review the workaround procedures to use the available features for your product. Installing the printer driver When you connect the product to the computer, Windows Vista detects the hardware and automatically installs the correct driver. A notification lets you know when installation begins and when it is complete. You do not have to download any software or insert the product CD.
  1. Turn the product on.
  2. Connect the Universal Serial Bus (USB) cable to the printer and to the computer.
  3. A Your devices are ready to use window might display on the screen. If the window displays and does not close automatically, close the window.
Workaround procedures The basic driver in Windows Vista is sufficient for several functions. You can print from a software program, scan documents, and import and view images on a memory card. Printing Use these steps to print from a software program.
  1. Open the document to be printed in the software application in which it was created.
  2. Click File , and then click Print .
Scanning Use one of the following three methods to scan a document. Method one: Scanning with Windows Photo Gallery
  1. Click the Windows (c01367391.gif ) icon.

Oct 06, 2008 | HP PSC 1350 All-In-One Thermal Printer

1 Answer

How do i scan documents to my computer, so i can e-mail them to another person


if you have a flat bed scanner or "all-in-one" printer (scanner, printer, fax, copier), place the document face down on the glass, go to start>control panel>scanners and cameras and follow the instructions in the wizard. The wizard will walk you through. then you can save and print like any other document.

Aug 28, 2008 | Printers & Copiers

1 Answer

Scanning


you need an application software to scan a document first, install one from your manufacturer's CD and follw the direction carefully, or if your computer recognizes

go to start-program-accesories-then scanner and camera, see if your computer recognizes your scanner.

Aug 16, 2008 | HP Officejet 6310 All-In-One InkJet...

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