Question about Pinnacle Dazzle Video Creator Platinum (230100037) Video Capture

2 Answers

I purchased your product and have been transferring my VHS tapes to DVDs. I have finished 15 of them,when I ran into this problem. When I am rendering my movie and I get to the point where it says writing final file it stops and I get the following message: Compiling failed, try again. I have tried numerous times and different days and the same thing happens. I have a 6 month old Dell with Basic Windows Vista software. My Dazzle software is Studio version 10.8. I have downloaded version 11. My serial numbers are as follows:Studio 19 JBSKA-AEBAA-BHPPN-AAAUR-OZRHB and instant dvd recorder JADIO-AABAA-BAAAA-AAAUR-TLDWK

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  • sonnyclayton Apr 03, 2008

    When I unistall the software, when I reinstall the software will have to go in and download the upgrade to studio 11 like I originally had to do? I'm not sure how to do this as a friend did it for me and he is now out of the country for 10 weeks. He is the one who talked me into transferring my tapes to dvd, which has been a pain in the ***.

  • sonnyclayton Apr 04, 2008

    I have tried to delete my serial number from the post and have been unsuccessful. I highlighted the numbers and hit both delete and backspace and neither one worked. Any suggestions?

  • sonnyclayton Apr 05, 2008

    I tried your suggestions. I uninstalled the software;restarted the computer; reinstalled the software and it didn't work. I deleted previous movies I had captured to open up more space on my C drive. I tried capturing a different video.NONE OF THESE SOLUTIONS WORKED!! I STILL HAVE COMPILING FAILED, TRY AGAIN WHEN I TRY TO RENDER MY CAPTURED VIDEO!!

  • sonnyclayton Apr 05, 2008

    First I don't have Studio 8 or 9. I have Studio 10.8. When I go to the setup I get the following: Capture Source Capture Format Project Preference Video & Audio Preference Make Disc Make File Make Tape

    When I go to edit I get Undo Change Time Scale
    and Select All

    I do not get anything about auxilary files or file folder ???????????



2 Answers

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First thing you can do is try uninsatlling the software and then install it back.This will definrtly help you fix the problem.If this doesn't help you then try out this software. It's similar to Nero Recode.

You find it on this page. It's freeware and there is very good tutorials.

If you manage this software - you can go back to Nero Recode.

Please don't forget to rate the solution.

Posted on Apr 03, 2008

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  • Priya darshan Apr 03, 2008

    To uninstall the software go to control panel>Add or Remove programs>then uninstall the program by selecting the name of the software i.e."Pinnacle Dazzle video creator" then clcik on remove or will be uninstalled.Then to install it put in the software cd and then install it again.To upgrade it then go to options TAB and check if there is any Upgrade option.If it is there then click on upgrade.

  • Priya darshan Apr 04, 2008


    It is not possible to delete anything once you have posted.So just be careful from next time.

  • Priya darshan Apr 05, 2008

    Did you try using another software which i gave.I have given you the links you can download it from that

  • Priya darshan Apr 05, 2008

    Ok. i think this solution will solve your problem.please read this carefully.

    This may happen if the project name is long (greater than 20
    characters) and the Auxiliary files path is in the default location.
    Pinnacle has duplicated a problem that occurs when the maximum length
    the path is more than 108 characters including the project name. We are
    investigating for a future release of Studio. Currently please try
    these steps:

    1) Use a project name shorter than 20 characters. If you still have problems, try using a name less than 10 characters.

    2) Change the location of the Auxiliary File folder from the default
    location of "C:\Documents and Settings\User Name\Pinnacle Studio", to
    the root of a drive, e.g., "C:\". Here is the procedure:

    - In Studio 8 or 9 go to the Setup menu and choose Edit.

    - You will see a section called ‘Folder for auxiliary files.’

    - Click the file folder icon in that section

    - Select a location that would result Auxiliary Files\. in a short path
    name. For example if you are capturing to your C drive, just select
    that drive and hit OK. The resulting path will be C:\

    3) Delete Auxiliary Files in Studio (see drop down menu - File/Delete Auxiliary Files)

    4) If you have added menus to the project, remove the menus. Create the
    disc content without the menus and see if the project will render. Once
    the project has successfully completed rendering, add the menus back in.

    If your problem gets solved please don't forget to accept the solution as fixya..


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Uninstall the software, restart computer, and reinstall software back, this can solve the problem.

Posted on Apr 03, 2008

  • Ginko
    Ginko Apr 03, 2008

    Check also that you did not run out of space on your C drive (or whatever drive you use to save). If the problem happens always with the same movie is the source file that is bad .


  • Ginko
    Ginko Apr 03, 2008

    One more thing : delete your serial from the post, we do not need it, it is not a bug in the software, everybody seeing this post can steal your software licence now.



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