Question about Samsung ML 1610 Laser Printer

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Installation problem I'm trying to connect the printer to my new laptop, which runs Vista Home Basic. The laptop has no trouble detecting the printer, then runs a wizard to install the software with complete success. Then the problems start! The cd restarts and prepares to install the software again (or that's how it seems) but grinds to a halt with the words "Device is not connected or power is turned off. Connect the device and turn on the power, then click [YES] button". It seems as if the laptop can see the printer but not the other way around! I've tried turning things off and on again, uninstallling and reinstalling, but the printer will not print. I'm not currently connected to the internet with the new laptop (that will be tomorrow's hellish nightmare) so I can't run Samsung's diagnostic program, or download new drivers as yet. If that's the solution obviously it will have to wait but please tell me anyway and I'll keep a note! ;-) Thanks very very much, Fiona

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  • fes23 Apr 04, 2008

    Don't know. Maybe not, since I bought the printer before Vista was released. On the other hand, Vista seemed to have no trouble installing the software using its wizard. I'll try new drivers when I'm connected to the internet. Thanks!

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Do you have the correct drivers for vista.if not then down load it form the manufacture website

Posted on Apr 04, 2008

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