Question about Kenmore 24 in. 17032 Built-in Dishwasher

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Cleaning out debri in pump

I am quite sure that there is debri (including broken glass) causeing my dishwasher to not clean while and at times make s an awful loud noise. I have a Kenmore Ultra Wash 665-13739K. I have taken out the bottom rack, the spray arm, the the spray arm support and the lower screen. However, I can not figure out how to get at the pump to clean it. Can you please help?

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  • Gerald Schoen Jun 16, 2008

    I have the same problem with my model 665.1373 with the exception that I cannot figure how to get the ultra wash assembly off to get to the grinder.



    Any help would be appreciated.

  • amos03 Nov 18, 2008

    I have the same thing going on but I can't get the assembly off. I have a model # 665.17022401. How do I go about cleaning the filter and chopper assembly?

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I have model 665.13732, the top spray arms are not working any solutions?

Posted on Aug 08, 2009

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If youve acess below the filter screen ther is only 2 more screws holding down 2 more covers giving you acess to the chopper assy, this is where youll find broken glass and stuff hitting against hte chopper try to break up.. the first of 2 covers lifts right off,,, the second will require sorta prying up and off, beyond this no real acess to any more

Posted on Apr 04, 2008

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1 Answer

Dishes not getting clean, especially glass ware. Interior of washer has funky odor.


Hi and welcome to FixYa, I am Kelly

Dirty dishes and funky smells are a sure sign of a partially blocked dishwasher drain. Start at the sink connection and clean every component and port of the drain all the way back to the pump assembly. Pull off hoses.. clean holes and make sure to dis-assemble and clean the air-gap if you have one. The garbage disposal port being obstructed is one of the biggest reasons for a poor drain performance.. however the Air-gap having particulate in the top of it is the #1 reason for dishwasher dranage problems.
If you still have the dirty / cloudy glassware after making sure that ALL of the external drain connections and tubing are clear in addition to checking for hose kinks:

Remove the lower wash arm and wash arm tower to check the sump for obstructions. Reach all the way to the pump inlet and remove any foreign debris. Some units have 2 impellers depending upon model number. ANY impellers must be intact and the pump body can not have any broken housing pieces. If the housing is broken the only remedy is pump motor replacement.

Since you did not include a model number this is a generic response that is applicable to the majority of dishwashers in use today.

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Hello; the VERY first thing I'd check, which is the most common cause for this problem, is plugged sprays. The spray nozzles are usually easily removed for cleaning. Often, you can see debris that is stuck in the spray holes partially protruding. Be careful when pushing it back through the holes, often there are bits of broken glass in it. NEVER PULL the debris OUT, which would enlarge the hole, and misalign the spraying action. Push the debris back IN, then remove it through the connection port by shaking it. Spread a paper towel over the area where you do this to catch the debris, again being careful of the glass.
A good way to find out if you have removed all this stuff, which includes old food particles, plastic, etc., is to sharply rap the spray against a padded object, then shake and listen for rattling. When this procedure doesn't produce a rattling noise after several "raps" the spray is probably clean. Cleaning these nozzles once in a while, even before you notice a problem, is a good idea, as it improves the efficiency of the dishwasher.
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Hi and welcome to FixYa, I am Kelly.
Water flow problems are what cause streaks, silt or cloudy dishes. The water flow problems can be caused by several things:
1. Clogged spray arm holes (Clean wash arms upper and lower)

2. Sump inlets that are blocked with debris or plastic (Clean inlets)

Most probable cause.... follows:
3. POOR DRAIN FUNCTION ( a. Inspect all parts of the drain going backward from the sink connection
1) The sink connection is usually at the side of garbage disposal. Remove the hose from the actual sink connection and clean out the port.
2) The AIR-GAP is the where 75% of the drain restrictions manifest. Lift off the Air-Gap cover then unscrew the inner cap nut NOTING the installed position of the inner cap because you can only install it ONE WAY. Lift off the cap and remove an debris inside. Use a flashlight and inspect for any debris deep inside the Air Gap,
3) Inspect the Drain hose from the Air Gap to the Dishwasher drain hose connection for any kinks or folds. If you note wither a kink or a fold take a stick over the outside of the hose like you were putting on a splint.
4) Remove the drain hose from the dishwasher connection and inspect for debris. Clean as necessary. Just note there is power under the dishwasher that can reach out and grab you so make sure the power is off before working under the dishwasher.

5) Re-assemble the dishwasher drain system

4. If after doing all of the above you sill have the streaks you will have to remove the lower wash arm and support to inspect / clean out any debris. DO NOT remove the motor and pump mounting screws. Only the lower wash arm support. Also as soon as you loosen the lower wash arm, note how it goes back together.... these can be a real difficult puzzle!

I note you are using Jet Dry. (Good)

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1 Answer

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There are many probable causes of failure .

A dishwasher's water inlet valve is its most common part to fail. When your dishes are not being fully cleaned, quite often a faulty water inlet valve is to blame. Test your dishwasher's water inlet valve, and if it is no longer functioning as it should, you will have to replace it.

Water temperature is a key element in achieving clean dishes. A dishwasher's heating element is not designed to heat the water that enters it. Rather, the heating element is designed to maintain the heat of the water that enters the dishwasher. Its a good idea to run the hot water in your sink for a couple of minutes before you run the dishwasher. Just to make sure the water is nice and hot before it enters the dishwasher. If the water is unable to stay hot, it can adversely affect your dishwasher's cleaning ability.


There is a filter in your dishwasher. Its function is to keep large particles of food and foreign objects away from the pump. Many of the newly-manufactured dishwashers have self-cleaning filters, and routine cleaning isn't a concern. However, some other dishwashers need to have the filter removed and cleaned regularly. If the filter or grate is clogged or blocked with debris, it may interfere with the normal functioning of your dishwasher

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All of a sudden, my dishes are not coming out as clean, especially the top rack of glasses. They have a white film on them.. I changed the detergent and that didn't help. We have lived here for 20 years...


There are many probable causes of failure .

A dishwasher's water inlet valve is its most common part to fail. When your dishes are not being fully cleaned, quite often a faulty water inlet valve is to blame. Test your dishwasher's water inlet valve, and if it is no longer functioning as it should, you will have to replace it.

Water temperature is a key element in achieving clean dishes. A dishwasher's heating element is not designed to heat the water that enters it. Rather, the heating element is designed to maintain the heat of the water that enters the dishwasher. Its a good idea to run the hot water in your sink for a couple of minutes before you run the dishwasher. Just to make sure the water is nice and hot before it enters the dishwasher. If the water is unable to stay hot, it can adversely affect your dishwasher's cleaning ability.


There is a filter in your dishwasher. Its function is to keep large particles of food and foreign objects away from the pump. Many of the newly-manufactured dishwashers have self-cleaning filters, and routine cleaning isn't a concern. However, some other dishwashers need to have the filter removed and cleaned regularly. If the filter or grate is clogged or blocked with debris, it may interfere with the normal functioning of your dishwasher

A helpful rating and a testimonial would be greatly appreciated if you are satisfied with my solution..

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1 Answer

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There are many probable causes of failure .

A dishwasher's water inlet valve is its most common part to fail. When your dishes are not being fully cleaned, quite often a faulty water inlet valve is to blame. Test your dishwasher's water inlet valve, and if it is no longer functioning as it should, you will have to replace it.

Water temperature is a key element in achieving clean dishes. A dishwasher's heating element is not designed to heat the water that enters it. Rather, the heating element is designed to maintain the heat of the water that enters the dishwasher. Its a good idea to run the hot water in your sink for a couple of minutes before you run the dishwasher. Just to make sure the water is nice and hot before it enters the dishwasher. If the water is unable to stay hot, it can adversely affect your dishwasher's cleaning ability.


There is a filter in your dishwasher. Its function is to keep large particles of food and foreign objects away from the pump. Many of the newly-manufactured dishwashers have self-cleaning filters, and routine cleaning isn't a concern. However, some other dishwashers need to have the filter removed and cleaned regularly. If the filter or grate is clogged or blocked with debris, it may interfere with the normal functioning of your dishwasher

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Ross,

Try this before you decide your dishwasher is broken:

Go buy a box of brand name Dishwasher powder (e.g. Electrosol or Cascade) and use it. Re-evaluate after 2 loads of dishes. If problems continue, keep using the brand name powder but also:

With a screw driver. remove the filter shroud beneath the lower spray arm as far as possible (take pictures as you go) and rinse everything, including anything that looks like a mesh filter. Also, inspect all wash arms for blockages of any holes and clean them.

With a flashlight, find and remove all debris (watch out for broken glass!) Inspect the impeller for problems or not being tightly secured. Reassemble.

Test out. If problems continue and your dishes have a film on them, suspect that you heating element has failed. Replacing it will work wonders!

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Confirm that the spray arms are not pluged.
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