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While online playing a game the computer shut off and when turning it back on it said to insert a disk. I don't understand why. I was not playing a game with a disk. what other problems could I look for to resolve this issue.

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  • dustiehawk Apr 03, 2008

    Thank you for your Help! :)

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Usually when you download and install a game from the internet onto your computer, they can come with unwanted viruses, malware, or other intruders. These can very much shut your computer off. Try scanning your computer with threatfire and norton. you can get a free trial free for both. Once these problems are found and fixed, you shouldn't have the problem.

Posted on Apr 03, 2008

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Posted on Jan 02, 2017

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What was the problem in the first place? Why are you trying to restore the computer?

Or reading wrong; do you mean the computer will not start? Boot?

Primer:
Disk Boot. -> The bootstrap files on the harddrive.
Bootstrap <- Make it easier to understand?

The basic Windows files.

Can't access restoration on the harddrive with F11? Quite common.
I mean, how crazy is that? Let's put the restoration files, (Basic Windows files), on the harddrive? So if the harddrive goes bad?????

Suggest you use the Restoration Disk.

{Pre-built computer manufacturers were packing the Restoration Disk/s with the computer. As time went by the manufacturers saw the users were not using the disk/s, or loosing them.

Didn't want to use, because of fearing computer damage if they error, or didn't even want to try.

Okay. Put the restoration files on the harddrive, then.
Have the new owner make a BACKUP, when the owner turns the computer on for the first time.
Save a few cents without providing the disk for each computer.
(Take a few cents times 50,000 computers, or more)

Hardly anyone makes a backup disk, when the computer is turned on for the first time. If the harddrive goes bad you cannot access the restoration files.

Computer manufacturers have gone back to packing the restoration disk, with the computer }

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Go to the back of the computer tower, or up on the side. Write down the Serial Number. It's in the white Service Tag. S/N = Serial Number
(NO, do not post it on the internet. Only to an authorized HP representative)

Call HP Support.
In the USA call 1-800-474-6836
24 hours a day, 7 days a week.
The Restoration Disk is free. The shipping and handling is not.
$17 for a 5 to 7 day ship. $24 for a 2 to 3 day ship.

For other countries use HP Worldwide Support,

http://welcome.hp.com/country/w1/en/support.html

Do I think the Restoration Disk will repair the problem?
Dunno. Don't know what the original problem was. You haven't stated it yet.

Post back in a Comment.
Regards,
joecoolvette

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