Question about Printers & Copiers
The print spooler service is not running.
Windows cannot print due to a problem with the current printer setup.
(When clicking Add Printer) Operation could not be completed.
NOTE: Only these types of errors warrant the troubleshooting steps clearly defined below.
SPOOL.SVC is an operating system function which carries files through the operating system for printing. It must be STARTED (active) to be able to print or access any printer's functions. This file usually starts automatically with Windows, however operating system issues may cause it to become stopped. You cannot uninstall or reinstall a driver while this service is stopped.
Please try the following to start the service again:
1) Click on START, right click MY COMPUTER, left click MANAGE.
2) On the left column, double-left click SERVICES AND APPLICATIONS, then click SERVICES.
3) Locate and highlight the PRINT SPOOLER on the list of Services.
4) Click START THE SERVICE.
If errors occur and the service cannot be started, there is another issue within the operating system itself.
Please contact MICROSOFT or your computer vendor for support.
Once the service is started and operating normally, you will be able to access printer properties, uninstall/reinstall or send a document to the printer.
Posted on Apr 03, 2008
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