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Hardware or software problem on laptop

Hi i have an acer laptop and anti virus software was tried to be installed on it and when it restarted it would not start properly, Windows ran the repair on it and it cannot fix it automatically and to send an error report.

What would be the best way to get it fixed and how long would it take ?

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Need the Toshisba WinXP Recovery CD for a Toshiba P15.

How Much.?


Posted on Apr 03, 2008

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Cpu is at 100%

Hi, this problem is due to hardware or software issues,
make sure you don't have worm virus or some unwanted software
1-check your computer for virus with good software like Norton anti virus
2-remove unwanted software
3-use disk cleanup, defrag, scan disk on my computer
4-increase the virtual memory (search in or...)
5- make some free space on windows drive (usually is c:)
6-use registry cleaner software to clean unwanted keys
if you still have problem may be you need install a fresh copy
of windows ,and if your problem exist yet may be you have hardware issues so try to clean your hardware with blower for dust and ....... at last if the problem is exist yet so go find some licensed person to solve your problem in hardware issues
best regards,

Jun 15, 2013 | Acer Aspire Computers & Internet

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Hi, i have a samsung notebook, recently it has started to go into a blank, white screen, sometimes it stays like that sometimes it goes on and off. i've tried to install a new anti virus software but...

I would reboot into safe mode, then run your anti-virus/anti-spyware software again, then try rebooting in regular mode and see if that fixes the issue. It sounds like it could be a hardware issue, though... possibly a loose connection or faulty screen, if the virus/spyware search doesn't pan out.

May 18, 2011 | Computers & Internet

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Have a virus. How do I do system restore to factory settings?


Have you any anti virus installed on your laptop ??

doing a factory restore is a bit drastic if having a virus is the only problem

there are several free anti virus programs on the net that you can download
that is if your laptop is still usable

free avg is quite a good one just be careful and read each stage of install so that you don't install some of the stuff that they wanna give you along with the free avg

If you still wanna do a system restore back to factory settings
make sure you save any files or pics that you don't want to loose on a spare hard drive or pen drive
or even burn them to disk
that is given the fact that your laptop is still working

DID you do any back up disks when you first had the laptop this would be useful if you did

Some acer's have a recovery partition
i think its some where like
acer empering technology
acer erecovery manager
restore or recover something like that
click on it
follow the on screen instructions
windows will restart and hopefully do the recover

good luck
but i would try to remove the virus before a system recovery

Feb 18, 2011 | Acer Aspire 5742 Notebook

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I hae purchased acer laptop recently. with windows 7 as operating system. pl advise whether any free anti virus soft ware of any co. can be used for the laptop

Yes you can used a free anti virus. Go to Download the AVG 2011 anti virus software. It is free and very good anti virus software.

As matter of fact, I am using this AVG 2011 before and until today.

Feb 11, 2011 | Computers & Internet

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Not loading when does it does its slow like slow 30min toload


Try this solution.

Restart your computer and press F8 to run on safe mode. After that restart again your computer. Running your computer on safe mode will fix and correct some errors because of faulty installed drivers, multiple drivers installed with same drivers or faulty software installed in your computer.

Also, run disk defragment on your computer by going to start menu, choose accessories, choose system tools, choose disk defragment and after this, restart again and it will run faster other than before.

If still slower, just run the system restore to restore the previous setting of your computer. Go to accessories, choose system tools, choose system restore and choose the date your want to restore.

I hope it helps you.

Jan 13, 2011 | Acer Aspire One PC Notebook

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Avg 8 removal problem....

This could be because you did not follow a proper procedure for an anti-virus removal. Nevermind, follow these instruction:
  1. Download CleanUp utility from
  2. Install it and run it
  3. Scroll down and select AVG products and remove them one after the other (if there are more than one)
  4. Restart the computer and install your new anti-virus program
Kindly get back if need any further help

Jan 10, 2009 | Acer Aspire 4530-5889 Notebook PC

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System Service Exception Error (Blue Screen) - Acer AX1200

If you can reboot to Safe Mode and select "Last Known Good Configuration" it will be best but if you can't then you have to completely shut- down and reboot with your Restore or Windows CD and select the options to do a "Repair"

Jan 02, 2009 | Acer Aspire 3680 Laptop

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Installing anti virus onto aspire one net book

Hi, the Acer Aspire is a Linux operating system based computer. It does not run Microsoft windows in the same way that Apple computers run OSX, not windows. The antivirus programs you mention are for windows computers. On the bright side, running Linux you really DON'T need virus protection Linux is inherently far more secure than windows.

Dec 30, 2008 | Acer Aspire One PC Notebook

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Restarting computer

install a latest anti virus or update the existing one and try cleaning the viruses or re-install the operating system

Jul 22, 2008 | HP Pavilion a305w (DM181AR) PC Desktop

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Notebook keeps restarting

You may have a virus or Malware. One solution is to reinstall windows. Or you may have a driver issue. If you have installed new hardware recently try and run the install CD again to see if this corrects it. I personally use AVG for my antivirus software and have had no problems with it. You can use it free on a personal computer. Here is a link:

AVG Antivirus

Good luck and thanks for posting.

- Tech101

Jun 24, 2008 | Acer Aspire 5610-4648 Notebook

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