Question about Singer CE-200 Quantum Futura Computerized Sewing Machine

2 Answers

I purchased a Singer CE-200 and have not been able to load the software so that I can use my machine.  I first tryed to load it in a laptop with XP and it would got to a certain point and stop working.  I then purchased a new taptop with Vista and still have the same problem except,  this time, the machine starts flashing an 88 error message, the light on the front of the machine starts flashing red and I get a message that the machine is not connected or turned on, both of which are not the case.  I have been trying to get this solved for a year and a half and it is a real nightmare.  I am about to the point of throwing this unused sewing machine in the trash and going back to my 28 year old machine.  I am not very computer literate but, when I purchased this machine I thought I would really enjoy it.  WRONG.    Please help!!!!!!!

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  • jeveritt2 Apr 03, 2008

    I have downloaded it at least 10 times. I have also checked the Singer website and they had a patch for XP and Vista but, I followed the steps as far as they worked and did not get the problem solved. I printed the instructions out and got thru the Task Manager and Futura Software Properties just fine. I do not have a HYPERFONT CD so I skipped that and doubleclicked on the Futura Icon, clicked to allow and then it says "Enter code" in instructions. What code??? A screen with a flower came up and I could not get any farther. A screen that was supposed to have Don't show this message again & "Run Program" do not come up. From there, I was lost.

  • jeveritt2 Apr 05, 2008

    It took 2 days but I finally was able to download the Vista drivers and the patch. I was overjoyed when they finally downloaded until I got to a place where the Futura.QZ file stopped running. Will not finish the download from there so I still cannot use my machine. Any suggestions short of purchasing the newer version of Auto-Punch? I currently have the version 1.0.0.1.

  • jeveritt2 Apr 05, 2008

    I updated the Auto Punch and followed the directions to turn on the machine & double click the Futura Icon. The Futura logo came up but, I immediately got the following message: Connection Error - Check that USB cable is connected & the power switch is turned on. The cable was already connected & power was on. I have loaded and deleted, and reloaded so many time that I am just about ready to give up. Do not know what to do next. Thanks, Janice

  • jeveritt2 Apr 08, 2008

    Did everything you suggested but, in the end, I finally, after being on hold a total of 1 1/2 hours and 3 calls, did talk to someone at Singer and she sent me an email that told me exactly what I needed to do based on the Connection Error message that I kept getting.
    I appreciate all your help and time. The info you provided did help. Thanks

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2 Answers

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  • 3,422 Answers

HI,

The problem is with the software disc. the best solution is to download it again and install it.You should also check wether the software is for Xp or Vista.

Goodluck,
Please don't forget to rate the solution

Posted on Apr 03, 2008

  • 4 more comments 
  • Priya darshan Apr 03, 2008

    If you need more suggestions and solutions please click HERE

  • Priya darshan Apr 03, 2008

    If you are talking about the basic Futura software, there are no access
    codes, but if you want to install autopunch or hyperfont you will need
    the access codes.

  • Priya darshan Apr 03, 2008

    I think this link will help you fix the problem.Click HERE

  • Priya darshan Apr 05, 2008

    HI,

    I suggest you not to purchase it now.First try to update the auto punch and see if that helps.

    Goodluck..

  • Priya darshan Apr 05, 2008

    Ok this is the final solution i can give if this doesn't work it is up to you to decide what to do next.

    Unplug all th cables from back of the modem including the power cable of the modem.Now unplug all the modem cables which is connected to your PC.Let it reset.wait for 30 min and then put all the cables back.Make sure that all the cables are connected firmly.
    Now give it a try.

    Goodluck,
    Please don't forget to rate the solution.

  • Priya darshan Apr 08, 2008

    I am really happy to hear that your problem is solved.

    Thank you for using fixya!!

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  • Master
  • 790 Answers

Hello jeveritt2 ,

You gotta download vista compatible drivers and install it..

Posted on Apr 03, 2008

  • Kanth raj
    Kanth raj Apr 03, 2008

    you can try with ur old laptop with XP itself by downloading the updates from here click here or try vista patch also

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