Question about Xerox DocuColor 12 Color Copier

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Error code 10-162 docucolor 12

A error code 10-162 appears say paper jam 3 and 4 but is any paper

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I honestly can't find that code in the documentation or I would have sent it to you.

Posted on Apr 05, 2008

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1 Answer

Error code 8-139


the sensor detects the paper tray 5 has an actuator which must be broken, this is on the top of that lift the tray when paper is jammed.

May 12, 2014 | Xerox DocuColor 12 Printer

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What is the model of this Docucolor?

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Error 9343


Wait please.FF: Types of Jams
T04-201-01
Code Type 00xx none 01xx delay jam 02xx stationary jam 0Axx stationary jam at power-on 0Bxx front cover open jam

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Xerox DocuColor 242 Fusor Error/ Paper Jam


Those coded normally are related to something not being seated properly in the paper transport in the fuser area.

Mar 02, 2010 | Xerox Printers & Copiers

1 Answer

Hallo there i have an error code 10-389on docucolor12


The code refers to a paper jam in the fuser, although this may not be technically correct, the fuser heats the paper and melts the toner if this process is comprmised it may slow the progress of the paper through the fuser. Try the 3 links below see if they help, if necessary power down the printer and disconnect the plug for 2 minutes to reset the sensors

http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=x_main_en,Company={683D76C8-B5C5-416E-9754-DD015FDB4F2E},ts=x_main_en,ques=ref(Country):str(USA),ques=ref(Prod_DC12):str(DC12CP),question=ref(ProdFamily):str(Prod_DC12),varset=Xcntry:USA,varset=Xlang:en_US,varset=prodID:DC12CP,varset=objID:8273,varset=prodName:DocuColor%2012%20Copier/Printer

http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=x_main_en,Company={683D76C8-B5C5-416E-9754-DD015FDB4F2E},ts=x_main_en,ques=ref(Country):str(USA),ques=ref(Prod_DC12):str(DC12CP),question=ref(ProdFamily):str(Prod_DC12),varset=Xcntry:USA,varset=Xlang:en_US,varset=prodID:DC12CP,varset=objID:8024,varset=prodName:DocuColor%2012%20Copier/Printer

http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=x_main_en,Company={683D76C8-B5C5-416E-9754-DD015FDB4F2E},ts=x_main_en,ques=ref(Country):str(USA),ques=ref(Prod_DC12):str(DC12CP),question=ref(ProdFamily):str(Prod_DC12),varset=Xcntry:USA,varset=Xlang:en_US,varset=prodID:DC12CP,varset=objID:8278,varset=prodName:DocuColor%2012%20Copier/Printer

Sep 16, 2009 | Xerox DocuColor 12 Printer

1 Answer

Paper feed error on machine


I am going to assume that your exact error message is No Paper Fed. This is mentioned on page 12-3 in Chapter 12, Troubleshooting and routine maintenance, of the Users Manual.

Since you said that paper is in the unit, the most likely cause is a jam. See pages 12-5 through 12-8 of the Users Manual for instructions on clearing jams.

It is possible that the error message is a "false positive." Power down the unit for at least one minute, then power it up again.

If the aforementioned advice does not resolve the problem, the printer probably needs to be serviced. You can find authorized service centers within a certain radius of the ZIP code of your choice by following this procedure:

1. Visit http://www.brother-usa.com/Service/.
2. Select Fax/MFC (color) in the --Please select product group-- selector box.
3. Type the ZIP code of your choice (presumably your home ZIP code or work ZIP code) into the Zip Code: text box.
4. Click on the radio button for the desired radius from your specified ZIP code. (If you want to "walk" your unit into a repair center, click the 20 miles radio button.)
5. Click the Next button. A list of authorized service centers should appear.

Jul 14, 2008 | Brother MFC-3240C All-In-One InkJet...

1 Answer

Error 10186 docucolor 12


10-186 is a fuser problem.Check for jammed paper in fuser or low fuser oil.Might have bad fuser lamp or fuser thermal fuse.

Apr 23, 2008 | Xerox DocuColor 12 Color Copier

1 Answer

Docucolor-12 10-389 CODE


That is a fuser jam indication.

  1. Clear the Paper Jam and Obstructions in the Machine

  2. Make Sure the Paper is the Correct Size, Type, Weight, and Orientation

  3. Make Sure the Paper Supply Setting Matches the Type of Paper Loaded in the Paper Tray

  4. Load the Paper Trays Correctly

  5. Fan the Paper, Turn the Paper Over and Reload the Tray
If the above are all correct, you may just have a small piece of paper stuck on a sensor. Just has to be a small piece of paper directly on one of those. Also see if a sensor flag is dislodged. A sensor may be bad but not likely

Mar 11, 2008 | Xerox DocuColor 12 Printer

5 Answers

Docucolor 12 error code HELP


9-357.
Black toner problem.Probably You have low toner sensor defect.
But try first to vacuum and clean black toner dispenser.You must vacuum whole path wich is used to transport black toner to developer unit.Then if printing B/W print only, you must print 10 full color sheets every 100 copies.

Sep 13, 2007 | Xerox DocuColor 12 Color Copier

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