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I have a Power Shot S3IS (purchased 11/30/06). When I turn the camera on, I LCD monitor and view finder remain dark. By tinkering with switches I can sometimes get them to work....often for only a few seconds...can the camera be repaired....is the warranty still good...(the camera was purchased at Costco. Need help. Thanks.

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If you have the Costco warranty, I would get the unit serviced to repair the problem. Costco's warranty policy is excellent, and you could ultimately even get a replacement unit.

It does sound like a hardware fault of some kind, so it would be best to get it fixed under warranty before it gets worse.

Posted on Apr 03, 2008

  • Matt Jurach
    Matt Jurach Apr 03, 2008

    The new Costco return policy is 90 days on electronics. This changed in Feb '07, so there might be a different policy in effect for this unit purchased in Nov '06.

    Costco's current warranty policy is to extend the manufacturer's warranty to two years. That would cover this unit.

    I would contact Costco and verify your warranty coverage for this unit, and inquire about repair options. It should be honored.

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Warranty is usually 1 year..

Posted on Apr 03, 2008

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