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Probably not - a belt was either yanked out of its cog or a roller was popped out of its bearings. Since you have nothing left to lose just dismantle the printer (only a screwdriver is needed) and try to put the parts back together. If you fail, just get a new one.
If you are running the Drop Detector Test then all you have to do is open the Window and insert a thin piece of paper inside the Drop Detector in order to block it.
If you want to disable the Drop detector altogether than you can simply unplug the drop detector. This will result in a system error 0C0030 Bad Drop Detector. WARNING Switch off the printer and remove the power cord. 1. Remove the Printhead Cleaners (Refer to the User Guide). 2. Remove the following
Right Hand Cover
Service Station Assembly
3. Disconnect the Drop Detector cable from the Service Station Cable. 4. Remove the screw (item 1) that attaches the Drop Detector Assembly (item 2) to the Service Station (item 3). 5. Remove the Drop Detector from the Service Station
If both lights are flashing, it usually means the Waste Ink Pads in your printer are saturated with ink and the waste ink "protection" counter has exceeded its limit. You can restore your printer to a working condition immediately by using the SSC utility - download from
and use it to reset the Protection Counter. This will stop the lights flashing and restore normal operation.
However, remember that eventually ink will overflow from the waste ink area and make a dreadful mess, so you must change the waste ink pads before this happens. This requires the disassembly of the printer.
If you decide to have a go at replacing the ink pads yourself, report back and I will provide further help.
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If your printer documentation includes any troubleshooting
information, perform those troubleshooting steps. If possible, perform a self-test on the printer. These
"self-diagnostic" tools can often resolve or diagnose basic issues with your
hardware. also: -click start, point to setting and then click on printers - right click on the printer that you want to check and then properties - verify that all of your printer properties are configures as recommented by your printer manufacturer. to do so, view the documentation included with you printer -if needed go to control panel and then to printers/cameras and try to set up your printer through there, you may need to update drivers.
On my C62 I it usually shows the "Status Monitor" when trying to print, which shows the levels for B/W & Colour.
If not go to CP/Printers, select the C62 (make sure ON) then Properties, then the Printing Prefs button (at bottom). The Main tab usually has this fill level indicator; also try the Maintenance Tab Status Monitor option. These are real awkward to find from scratch but useful when you get to know they're there.
Also if you remove and replace a cartridge you are usually given the option to say whether it is a new or old cartridge - choose new if you know it's nearly full. Don't take NO for an answer to their stupid questions!!!